Bilingual Branch Manager at Attain Finance in US-WI-Oak Creek

Summary: Attain Finance is a leading consumer credit lender with over 50 years of expertise in providing credit solutions. The Bilingual Branch Manager will be responsible for delivering exceptional service to customers while driving branch growth and managing daily operations. Responsibilities: - Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals - Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service - Address Delinquency: Proactively manage delinquent accounts with urgency - Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism - Develop Your Team: You're not just a manager—you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do - Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts - Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations - Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support - Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth - Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning - Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice - Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment Required Qualifications: - Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support - 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth - Commitment to career advancement, with a history of taking on new challenges and continuous learning - Experience in guiding clients or stakeholders through various processes, providing support and advice - Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment - High School diploma or equivalent; associate or bachelor's degree is a plus - 1-2 year(s) in the consumer finance, lending, or banking industries preferred Required Skills: Bilingualism, Loan Processing, Consumer Finance, Lending, Marketing, Payroll Management, Scheduling, Expense Management, Coaching Benefits: Paid Time Off, Medical, Dental, Vision, 401(K) program with company match, Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, Monthly Bonus Program