Rooms Coordinator at Atlantis Paradise Island in Location not listed

Prepare housekeeping daily report sheets; identify owners, renters, special services and room changes.

Maintain Room Attendants and Houseman assignment and gratuity sheets. Update, organize and report any shift concerns to management.

Prepares and posts housekeeping gratuities daily.

Ensures that all calls logged in HotSoS, are dispatched and followed up to standard. Ensuring receipt by guest and charges transmitted to Front Desk.

Ensure that calls are serviced in an efficient, friendly manner.

Keep supervisors aware of system generated issues.

Communicate and record changes received from Front Desk and other departments.

Read communications logs from the previous shift and follow-up on all necessary differed calls.

Know all safety procedures and how to act upon them. Be aware of the prevention policy.