Product Analytics, Senior Associate at Athena Health in Austin, TX

Product Analytics, Senior Associate Location: Austin TX Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary: Turn product data into clear decisions that improve outcomes for customers and internal teams. The Product Analytics Senior Associate partners with Product Management, UX, and Engineering to evaluate feature performance, measure the impact of product strategies, and support prioritization decisions. This role develops KPI frameworks, leads in-depth analyses, and translates complex healthcare data into clear recommendations for product leadership. This role is based in Austin, TX and follows a hybrid work model. This role reports to the Product Analytics Director. About the Team: The Product Analytics team helps product leaders understand what is working, what is not, and where to focus next. The team supports Product, UX, Engineering, and other cross-functional partners by delivering analysis, reporting, and measurement frameworks that guide product decisions. Team members work with data from user, transaction, and behavioral systems, along with dashboards and reporting tools, to create clear and reliable insights. The team values collaboration, shared problem-solving, and continuous learning. Essential Job Responsibilities: Partner with Product Managers to define success metrics and measurement frameworks for product initiatives. Query user, transaction, and behavioral data to support product analysis and decision-making. Design and maintain dashboards and report cards that track feature and product performance. Analyze experiment results and provide clear recommendations for next steps. Standardize metrics and data assets, and identify gaps in coverage or consistency. Build trusted working relationships with cross-functional product teams and stakeholders. Use AI tools to speed up analysis, drafting, and quality checks while validating outputs against source data and applying sound judgment before sharing results. Support ad hoc analysis requests related to product performance and market trends. Additional Job Responsibilities: Contribute to data pipeline improvements, documentation, and analytics governance. Participate in stakeholder meetings to clarify requirements and align on analytic approach. Help maintain data quality checks and monitoring across analytic systems. Support reproducible analysis practices by documenting methods, assumptions, and data lineage. Assist with interpretation of trends, benchmarks, and performance patterns as needed. Expected Education & Experience: Bachelor’s degree required; degree in a quantitative field such as Data Science, Computer Science, Statistics, or Information Systems preferred. 3+ years of professional experience, including 2–3 years in data analytics or data science. Strong SQL skills with experience writing production-level queries. Python proficiency required. Experience using AI-assisted development tools to accelerate analysis, automate workflows, and improve code quality. Experience building dashboards and self-service analytics in tools such as Tableau, Power BI, Looker, or Sigma. Experience with time-series analysis, cohort analysis, benchmark development, and applied statistical methods. Experience presenting analytical findings to stakeholders at multiple levels of the organization. Ability to document methods, assumptions, and data lineage to support reproducible analyses. Healthcare data experience and familiarity with value-based care concepts preferred. Expected Compensation $81,000 - $139,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision:In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture:Our talentedemployees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment:Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces  — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity