PNC Licensed Lead Account Manager at Assurant in Remote

PNC Licensed Lead Account Manager Location: United States Virtual The Lead Account Manager is responsible for managing and supporting client relationships, ensuring the accurate and timely delivery of solutions and services, and partnering with senior account leaders to support account outcomes. This role requires strong communication skills, the ability to understand client needs, and a proactive approach to building client partnerships. What will be my duties and responsibilities in this job? This role is primarily focused on account support and service delivery and operates under the guidance of senior account or sales leadership. Serve as a support point of contact for assigned client under the guidance of senior account executives to collect and verify client information and documentation needed to process insurance requests (applications, claims, policy changes, renewals). Review submitted forms for accuracy and completeness; follow up with clients, agents, or brokers for missing information as needed. Assist with client onboarding, account setup, and day-to-day service needs. Monitor client accounts to ensure accuracy, timely delivery of services, and fulfillment of commitments. Support the preparation of presentations, proposals, and reporting materials for clients. Gather client feedback and escalate concerns to senior team members as needed. Collaborate with internal teams (sales, operations, finance, marketing, product) to ensure smooth execution of client deliverables. Learn and apply account management best practices, including identifying opportunities to support account retention and growth in partnership with senior account leaders. What are the requirements needed for this position? Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field or equivalent experience. 3-5 years of progressive experience in account management, sales support, customer service, or client-facing roles. Strong interpersonal and communication skills (written and verbal). Highly organized with attention to detail and follow-through. Proficiency in Microsoft Office Suite Experience supporting account objectives and contributing to revenue and retention goals. Strong presentation, negotiation, and relationship-building skills. What other skills/experience would be helpful to have? Understanding of commercial lines industry Ability to manage complex accounts and multi-stakeholder relationships. Strong analytical and problem-solving skills. Comfort working in a fast-paced, target-driven environment. What are the working conditions and physical requirements of this job? This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone.The incumbent is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-Remote Pay Range: $74,600.00 - $124,700.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.