Dental Office Manager at Aspen Dental in Plymouth, MA

Summary: Aspen Dental is a world-class dental service organization that prioritizes employee growth and community impact. As a Dental Office Manager, you will oversee office operations, ensuring superior patient service and supporting the clinical team to enhance patient experiences and business performance. Responsibilities: - Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards - Hire, develop, manage and retain the office staff - Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care - Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability - Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance - Additional tasks as required Required Qualifications: - Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards - Hire, develop, manage and retain the office staff - Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care - Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability - Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance - Additional tasks as required Preferred Qualifications: - Minimum of one year of managing a team of direct reports - High school diploma or equivalent; college degree is preferred - A people centric leader who motivates and inspires others - Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds - Demonstrate analytical thinking; place a premium on leveraging data Required Skills: Patient service, Analytical thinking Benefits: Paid time off, Health, Dental, Vision, 401(k) savings plan with match, Career development and growth opportunities, Free Continuous Learning through TAG U