Ticket Seller at ASM Global in Rochester, MN

MAYO CIVIC CENTER

POSITION: Ticket Seller

DEPARTMENT: Box Office

REPORTS TO: Box Office Manager

FLSA STATUS: Part-Time, Non-Exempt

Salary Range: $13.06 - $14.06

Benefits: Paid Sick Leave

Job Summary:

The primary responsibility of this position is to process single ticket sales for various events at the Mayo Civic Center. This position will also work Will Call and customer service windows during events, as well as perform any other related ticketing duties. Ticket sellers are expected to maintain accuracy when handling all financial and ticketing transactions.

MAJOR RESPONSIBILITIES:

Includes the following (other duties may be assigned):

• Process single ticket sales at the box office and assist with group sales when requested.
• Familiarize self with the various venue layouts.
• Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies in person, over the telephone, and email.
• Provide excellent customer service to all guests inside the Mayo Civic Center.
• Balance all applicable transactions for the date of service and complete all necessary reports before departure.
• Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
• Maintain a daily audit of all ticketed events.
• Performs other related duties as assigned by Box Office Manager or Supervisor.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to pass a credit and background screening.
• Must be able to work various nights & weekends.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or general education degree (GED).
• Computer and cash handling experience strongly preferred.
• Box office or guest service background preferred.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.