Suites Supervisor at Angel Stadium at ASM Global in Anaheim, CA

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

PRIMARY FUNCTION:

Under the direction of the Suites Manager, the Suite Supervisor is responsible for the overall operation of the Suites department. Supervisors provide leadership, direction, and guidance to all frontline staff while upholding all company policies and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Reports to scheduled events on time and reports to assigned area on time.
• Must maintain a friendly, positive attitude and a professional demeanor at all times.
• Fulfills opening and closing duties as dictated by management.
• Ensures that all frontline staff are completing assigned duties to the quality mandated by company standards.
• Ensures that all suites have received their orders and continually checks on guest needs.
• Resolves guest issues and ensures customer satisfaction.
• Ensures that all supplies are stocked as per set par levels, all work areas and suites are clean, and frontline staff are conducting themselves in a professional manner.
• Efficiently and accurately completes required paperwork.
• Maintains a leadership presence at all times in the suites department.
• Works as a team with fellow associates and other service departments within the stadium.
• Performs and successfully completes tasks assigned by management.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Hospitality, restaurant and/or catering experience required; orientation and on-the-job training are provided.
• Must be pleasant, courteous, and enjoy working with people.
• Must be able to work in a team environment.
• Must be able to remain calm in stressful situations.
• Must be able to smile, maintain positive body language, and consistently provide positive guest service.
• Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays.
• Must be able to make generalizations, evaluations, and decisions without immediate supervision.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years old
• Must be able to obtain CA Food Handlers Certification
• Must be able to obtain RBS (alcohol) Certification
• Must be willing to work hours that vary, according to the event schedule
• Must be able to work at a fast pace
• Must be able to lift and carry up to 50 lbs.

PHYSICAL REQUIREMENTS:

Constant standing, walking, bending, stooping, lifting, reaching, and repetitive motions. Able to perform normal lifting of stock up to 50 lbs.

DISCLAIMER: The above is intended to describe the general contents and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

WORKING CONDITIONS:

Location: On-Site at Angel Stadium in Anaheim, CA.

COMPENSATION:

Hourly Rate: $25.00 Part-Time Seasonal

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.