Senior Sales & Engagement Manager - Raymond… at ASM Global · Tampa

Senior Sales & Engagement Manager - Raymond James Stadium Location: Tampa, FL The Senior Sales & Engagement Manager is responsible for driving revenue growth while enhancing client relationships and overall guest engagement within premium hospitality spaces. This role leads sales strategy, manages key accounts, and ensures a high-touch, personalized experience for clients from initial inquiry through event execution and renewal. Key Responsibilities Sales Strategy & Revenue Growth Develop and execute sales strategies to drive premium revenue across suites, catering, and special events Identify new business opportunities, upsell opportunities, and revenue streams within existing accounts Manage the full sales cycle from prospecting and proposal development to closing and post-event follow-up Consistently meet or exceed sales goals and revenue targets Client Relationship Management Serve as the primary point of contact for premium clients, suite holders, and VIP stakeholders Build and maintain long-term relationships to drive retention and renewals Conduct regular outreach, including pre-event planning and post-event follow-ups Anticipate client needs and deliver customized, high-end hospitality experiences Engagement & Experience Develop creative engagement strategies to elevate the premium guest experience Collaborate with operations and culinary teams to enhance offerings, activations, and presentation Lead initiatives such as gifting programs, themed experiences, and in-suite enhancements Ensure consistent, high-quality communication with clients regarding menus, deadlines, and event details Event Planning & Execution Partner with operations teams to ensure seamless execution of all premium events Review and finalize BEOs, ensuring accuracy and alignment with client expectations Be present on event days to support high-profile clients and ensure service excellence Address and resolve any client concerns in real time Leadership & Collaboration Mentor and support sales coordinators and premium managers, providing guidance on best practices Collaborate cross-functionally with Operations, Culinary, Finance, and Marketing teams Align sales efforts with operational capabilities to ensure successful execution Financial & Administrative Responsibilities Track sales performance, pipeline activity, and client engagement metrics Support forecasting, budgeting, and reporting processes Ensure all contracts, invoices, and payments are completed accurately and timely Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.