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Operations Supervisor 2nd shift - Century II at ASM Global · Wichita
Skills
Job Description
Summary:
This position reports to the Operations Manager and provides supervision and guidance of house crews during set-up, breakdown, changes, and housekeeping for all events. This position is 2nd shift from 3 pm – midnight.
Essential Duties and Responsibilities:
Directs and oversees housekeeping and event/room setup of team members engaged in the cleaning, setup, and breakdown of events within facility.
Follow and track the preventive housekeeping and maintenance measures for non-mechanical aspects of the facility.
Practice and enforce a safe and healthy working environment by enacting Legends Global policies including VenueShield and other third-party certifications as guided by management. Strictly practice any and all guidelines issued by governmental agencies and report those who fail to adhere to expectations.
Anticipate problems and provide appropriate solutions, keep the operations management team informed.
Assure facility readiness and smooth operations of events for first class customer service.
Works collaboratively with internal and external partners on the efficient execution of department responsibilities without impeding or delaying the work of others.
Utilize multiple computerized task management systems and ensure completion of assigned work.
Enforce employee dress code and grooming standards.
Coach team members in a manner that yields continual productivity and promote an engaging work environment.
Gain an intermediate understanding of union guidelines and how to work efficiently within them.
Inspect completed work for compliance, company standards and client needs.
Understand and embrace the Green/Sustainability Initiatives; promote adherence through following expectations and coaching of operations department team members and colleagues.
Complete maintenance forms for repairs, damages, and preventive maintenance for equipment and facility.
Perform various landscaping and on-site snow removal functions and duties.
Follows and enforces company policies for team members ensuring utmost safety regulations; including the proper use of all chemicals by Housekeeping team members in accordance with Safety Data Sheets (SDS).
Adhere to all Legends Global Safety Policies and Procedures while performing within all OSHA guidelines.
Perform other duties, tasks, or special assignments/projects as assigned.
Respond to visual and audible alarms from building automation and life safety systems. Make immediate decisions and communicate with all users of the facility in an emergency situation.
Regular attendance is an essential job function.
Position requires the ability to work at all Legends Global facilities in Wichita and Andover.
Other duties and responsibilities may be assigned
Supervisory Responsibilities:
Directly supervise the Operations Team. Carry out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding, disciplining employees in conjunction with Human Resources, addressing complaints and resolving problems.
Skills Required:
Ability to write routine reports and required correspondence.
Ability to interpret and communicate a variety of instructions furnished in written, oral, diagram and schedule form required.
Ability to prioritize in time sensitive situations, and meet deadlines.
Hands on experience with maintenance procedures, hand tools, and power tools.
Knowledge of work place safety and OSHA requirements.
Operate a personal computer using Windows, Microsoft Office software, event software and payroll software.
Demonstrate a positive attitude
Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power driven equipment.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Work independently, exercising judgment and initiative.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Be licensed and insured to operate a motor vehicle in the United States.
Work extended and/or irregular hours including nights, weekends and holidays as needed.
Remain flexible and adjust to situations as they occur.
Ability to pass a background check.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or equivalent required.
Bachelors or Associates Degree in, business, sport, hospitality management or relevant field is preferred.
1-3 years leadership or supervisory experience in a facility, preferably in hospitality or related industry
Maintain a valid drivers' license or have willingness and ability to obtain for required equipment operation.
Ability to speak, read and write in English.
Willingness to work any shift or as needed (irregular hours)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 75 pounds.
This position requires work inside and outside of the building and some exposure to adverse conditions.
Work hours are based on business needs but include irregular, extended hours including weekends, evenings, and holidays.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.