Housekeeping Supervisor at ASM Global in New Orleans, LA

POSITION: Housekeeping Supervisor

DEPARTMENT: Housekeeping

REPORTS TO: Housekeeping Manager & Assistant Housekeeping Managers

SUPERVISES: Assigned Housekeeping Staff

FLSA STATUS: Hourly/Non-Exempt

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Housekeeping Supervisor for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

• Supervise full time, temp, and part time Housekeeping staff and operators
• Distribute daily worksheets through AdventNet and ensures all duties are completed as assigned
• Check emails throughout the day
• Report broken or malfunctioning equipment, furniture, etc.
• Maintain appropriate inventory for staff to complete duties assigned
• Train staff to ensure all are aware of how/when to complete duties assigned
• Train staff on proper cleaning and safety protocols ensuring all housekeeping activities are in compliance with ASM policies
• Walk/tour the Facilities to ensure cleanliness, inside and outside
• Provide feedback to management on duties not completed
• Provide recommendations to management if disciplinary actions are necessary
• Assist Lead on Duty (LOD) during events
• Ensure equipment is set and ready for events
• Inspect and monitor assigned level(s) daily
• Walk daily to ensure assigned full time staff, part time staff, and operators are productive
• Assist with the supervision of all full time staff, part time staff, and operators even when assigned to other areas
• Maintain cleanliness and organization of housekeeping clock-in, storage, and break areas
• Assist with updating event cleaning and disinfecting logs
• Assist with pre-event walk-throughs to ensure readiness for events
• Provide daily reports to the Housekeeping Management team
• Assist with the preparation of Event Folders for events
• Assist with staffing part time staff for events, event set-ups, and post-event detail through the ABI staffing program
• Assist with staffing Temp staff for events, event set-ups, and post-event detail
• Assist with creating deployment sheets for events
• All other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must successfully pass a criminal background check
• Must be at least 18 years of age
• Must have basic computer knowledge of Microsoft Office
• Must be passionate about a hygienic environment
• Must be proactive
• Goal orientated, team player with excellent follow-through skills
• Must have a sense of urgency and be self-motivated
• Must have excellent interpersonal communication skills and support a team environment
• Ability to perform multiple tasks and meet deadlines
• Ability to adapt to change
• Mathematical skills are needed to appropriately mix cleaning agents according to the directions of the manufacturer
• Able to work nights, weekends, and holidays as needed

Education and/or Experience

• High School diploma or equivalent
• 2-3 years in a Supervisory position
• 3-5 years experience in a related field

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position requires work inside or outside of the building and is exposed to adverse weather conditions.

• Physical capability to lift and push heavy equipment and supplies; stoop, bend, climb stairs, work at heights up to 21 stories, and operate cleaning equipment.
• Position is often exposed to adverse conditions such as fumes, dust, noise, wet floors, etc.
• Able to use a handheld radio
• Must be able to walk and stand for extended periods of time
• Must be able to move loads of supplies using a pallet jack

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Applicants that need reasonable accommodations to complete the application process may contact 504-587-3995.