Director of Food & Beverage at ASM Global in Lansing, MI

POSITION: Director of Food & Beverage DEPARTMENT: Foodservice REPORTS TO: General Manager & Regional Director of F&B FLSA STATUS: Salaried, Exempt

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE The Lansing Center Complex is offering an exciting role for a Director of Food and Beverage! This position oversees the daily operations of the Food and Beverage Department at The Lansing Center and Groesbeck Golf Course, including concessions, mobile carts, event catering, culinary services, catering sales, menu creation, financial management, and budgeting. The Director of Food & Beverage leads and manages the entire food and beverage operation by carrying out these responsibilities either directly or through assistant supervisors.

Essential Duties and Responsibilities The role is responsible for marketing Food and Beverage services to clients, establishing effective operational controls, and fostering strong, positive client relationships. It ensures high‑quality product standards and presentation across all tiers of Food and Beverage operations while overseeing the daily management of departmental activities and personnel. Key duties include creating sales projections and event budgets, managing stand inventory, and preparing per‑capita reports and maintaining ongoing fiscal documentation. The position oversees purchasing and distribution of all products to concession outlets and ensures daily compliance with Health Department regulations, alcohol service guidelines, menu engineering and development standards, and detailed costing for concession operations. Additional responsibilities include hiring and training concession employees, anticipating and scheduling labor needs for event and non‑event days, controlling spoilage and cost of sales, and inspecting and tasting prepared food to maintain quality and sanitation standards. The role directs and coordinates all Food and Beverage units and carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees in conjunction with Human Resources; and addressing and resolving complaints or problems. This position operates with limited supervision and requires the ability to interact effectively with all levels of staff, including management, while working flexible hours such as nights, weekends, and holidays in addition to standard business hours.

SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience A certificate or degree from an accredited culinary school, college, or technical institution is preferred, along with a minimum of five years of experience in a management‑level Food & Beverage position or an equivalent combination of education and experience. Candidates should have prior experience overseeing comprehensive Food and Beverage operations, including sales, inventory control, cost management, and food preparation procedures. Experience in food purchasing for both catering and concession environments—particularly involving price negotiation—is essential. Strong knowledge of current culinary and concession trends, presentation standards, and food quality expectations is required. Additionally preferred qualifications include experience standardizing recipes, plating, and menu costing, as well as collaborating with subcontractor vendors.

Skills and Abilities

The ideal candidate will hold ServSafe Food and Serv Safe Alcohol certifications, maintain PCI Compliance credentials, and possess alcohol‑awareness training and the ability to train others. A strong customer‑service orientation and the ability to collaborate effectively with clients and staff are essential. The role requires a results‑driven individual capable of meeting budgetary goals, supported by excellent organizational, multitasking, planning, written, and verbal communication skills. Attention to detail, a service‑focused mindset, and prior supervisory experience are critical. Proficiency in Microsoft Office programs is required, along with the ability to create visually appealing buffet presentations while maintaining high product quality.

COMPENSATION Competitive salary, commensurate with experience, ($85,000-$98,500 Annually plus bonus potential) and a generous benefits package that includes but not limited to medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS Location: On site

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.