Coordinator, Premium Seat License at ASM Global in Berea, OH

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. If this sounds like a winning formula for you, join us!

THE CLEVELAND BROWNS AND LEGENDS GLOBAL

The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales. Legends is proud to support and represent the Browns during this history.

THE ROLE

The PSL Coordinator is primarily responsible for managing a wide range of administrative and support duties related to the daily operations of the New Huntington Bank Field sales and service department. He/she will be responsible for supporting the Account Executive Sales team to convert all current Cleveland Browns season ticket holders, deposit holders and prospective clients to become New Huntington Bank Field buyers. The PSL Coordinator should be a professional, team focused, positive individual. He/she will report to the Director, Premium Service & Operations while working alongside additional key leadership and sales personnel across the project.

ESSENTIAL FUNCTIONS

• Support Account Executives in the execution of the sales process for New Huntington Bank Field
• Work closely with the Cleveland Browns service team with customer service-related inquiries on New Huntington Bank Field
• Act as a direct liaison between key seat holder accounts and the Cleveland Browns organization
• Prepare season ticket member agreements as necessary
• Assist in the creation and coordination of special events and prospecting events to aid in new business development
• Execute collection process for annual invoices
• Participate in events, promotions, client entertainment and other activities as required
• Execute processes and best practices in aim of improving sales efficiency while maintaining a positive and innovative office culture

QUALIFICATIONS

• Bachelor’s degree or equivalent education and experience.
• 1-2 years of service and/or sales support experience preferred within the sports and/or entertainment industry or related field.
• Proficient in Microsoft Office, with a focus on Outlook, Word, and Excel
• Professional verbal, written and listening communication skills.
• Attention to detail and proactive attitude.
• Self-starter with ability to work efficiently in a fast-paced sales environment.
• Ability to work flexible hours, as well as nights, weekends, holidays as required.
• Proven ability to drive tasks to completion with a high sense of urgency.

COMPENSATION

Full-time non exempt role plus potential bonus opportunities, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.