Catering Coordinator at ASM Global in Frisco, TX

Key Responsibilities

Event Setup & Execution

• Set up meeting rooms and private function areas using appropriate equipment and materials, including tables, chairs, linens, staging, and other requested items.
• Ensure meeting and event spaces are arranged according to management standards, floor plans, and banquet event orders.
• Possess strong knowledge of banquet configurations and proper equipment usage.
• Tear down and reset event spaces, including stripping rooms of furniture and returning rooms to required specifications.
• Inspect banquet equipment for cleanliness, damage, and maintenance needs.
• Clean meeting and event spaces thoroughly, including changing soiled linens and straightening chairs.

Safety & Organization

• Maintain proper care of equipment while following safety guidelines during movement and storage.
• Ensure service corridors, pre-function areas, and storage spaces remain clean, organized, and unobstructed.
• Maintain and organize banquet storage areas.
• Keep assigned work areas clean and orderly at all times.

Inventory & Administrative Duties

• Maintain and create monthly inventory reports for all banquet equipment and supplies.
• Organize storage areas to support accurate inventory tracking and operational efficiency.

Guest Service & Team Support

• Participate as a team member during special events, including food and beverage service and beverage service such as water pours, coffee service, and ice deliveries.
• Assist with special event operations as assigned, including supporting waitstaff and operations teams to meet high customer service standards.
• Serve as a liaison to the stadium conversion team.
• Attend and participate in weekly stadium conversion meetings, BEO meetings, and pre-conference meetings as assigned.
• Supervise, train, and motivate banquet operations staff.

Work Environment & Schedule

• Must be available to work all home games, stadium-wide events, and special events as assigned.
• Work is performed in both indoor and outdoor environments, with events occurring in all seasons and weather conditions.
• Events may involve variable noise levels.
• Schedule includes extended hours and flexible shifts, including early mornings, days, nights, weekends, and holidays.

Qualifications

• Minimum of five (5) years of banquet setup experience in large, high-volume venues.
• High School Diploma or GED required.
• Ability to lift up to 50 lbs and perform physical tasks such as bending, stretching, pushing, and pulling with support equipment.
• Strong ability to work independently and efficiently with minimal supervision.
• Demonstrated ability to perform well in high-pressure environments and adapt to last-minute changes.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel, with the ability to learn additional databases and systems.
• Familiarity with MICROS is a plus.