Sales Support Associate, Construction Lending at Ascent… · Boston

About Ascent

Ascent Developer Solutions is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Founded by a leadership team with a deep understanding and personal experience in virtually every facet of real estate development, Ascent is uniquely positioned to create custom, innovative lending solutions for a variety of real estate development business strategies.

The Role

The Sales Associate (SA) collaborates closely with Loan Officers and Relationship Managers to meet loan production targets by establishing and maintaining continuous business relationships with borrowers. The SA aids in managing the pipeline, loan processes, and portfolio management to support the Loan Officers and Relationship Managers. 

 The Work

• Pipeline Management: Assist Loan Officers and Relationship Managers in building sponsor and loan files, collecting conditions, managing loan processes, and communicating status updates to customers.
• Loan Support: Provide ongoing support to Loan Officers and Relationship Managers throughout the life of a loan, including follow-ups with customers, document collection, and serving as the main internal point of contact for assigned loans.
• Loan Structuring: Possess basic knowledge of loan structuring, including front-end guidance, underwriting requirements, and loan products.
• Needs Assessment: Develop a needs list based on the review of the loan structure and AscentDS's underwriting requirements.
• Documentation Review: Examine files for any potential issues ("red flags") in loan documentation to ensure the package is sufficient and complete.
• Borrower Interaction: Directly engage with borrowers to obtain sufficient initial documentation for submission to underwriting or portfolio management, including reviewing loan packages and structures to ensure they meet lending criteria.
• Customer Centric: Recommend and implement best practices as part of Ascent’s dedication to creating an industry-leading customer experience.
• Perform other functions and assist with additional projects as assigned by Sales or Credit/Risk Management.

Your Skills and Experience.

• 2+ years of experience in sales or customer service, focused on construction and bridge business purpose lending or equivalent experience.
• Proficient in MS Office, and ideally SharePoint; adaptable to learning new tools and technologies in a dynamic setting.
• Ability to apply critical thinking and problem-solving skills to innovate and adapt in a rapidly changing environment.
• Strong organizational and execution capabilities with a focus on driving results.
• Strong verbal and written communication skills, with excellent follow-up and the ability to effectively engage with diverse stakeholders.
• Proven ability to communicate effectively and confidently with borrowers through both email and phone calls on a regular basis.
• Highly self-motivated to learn new skills, concepts, and technologies critical to startup success.
• Team player with the flexibility, resilience, and entrepreneurial mindset needed to thrive in a fast-paced, deadline-oriented environment.

 The Pay.

• Compensation range for this position is $31.00 - $40.00 per hour plus overtime with a discretionary bonus plan of 15% per year.

 The Work Environment

• This role works on-site, Monday - Thursday (Fridays are work-from-home).
• Full-time, 40 hours per week; must be available for occasional overtime.
• Some nights and weekends required.

Our Benefits

We offer a comprehensive benefits package designed to support your health, well-being, and work-life balance. Our benefits include five health plans, two dental plans, health savings and flexible spending accounts, vision coverage, a 401(k) plan, and other optional benefits from which to choose.

Our Pledge

We pledge to be fair and considerate in hiring and promoting individuals, ensuring everyone can contribute their fullest potential regardless of background, identity, or personal circumstances. By promoting equal opportunity, we not only enhance our workplace but also contribute to a more just and equitable society. At Ascent, we stand united in building a community where everyone is empowered to succeed. Thank you for joining us on our journey towards a more inclusive future.