Inbound Sales Development Representative at Asana in Chicago, IL

Summary: Asana is a leading platform for human + AI collaboration, and they are seeking an Inbound Sales Development Representative to help build a user-driven marketing and sales engine. This role involves engaging with existing users and new contacts to convert leads into sales-qualified opportunities while contributing to the sales team's success through various outreach strategies. Responsibilities: - Consistently meet and exceed established weekly and monthly performance metrics, with a primary focus on converting high-potential inbound leads into sales-qualified opportunities, generating a robust pipeline for Asana's Revenue organization - Implement a multi-faceted prospecting strategy, leveraging outbound calls, tailored emails, and strategic social media engagement, while adhering to critical KPIs including talk time, lead response time, meeting scheduling, opportunity qualification, and pipeline generation - Conduct pre-discovery qualification calls and manage the AE handoff process within prescribed SLAs - Actively contribute to team huddles, fostering an environment of shared success, best practices, and collaborative problem-solving - Deliver an exemplary customer experience for Asana's prospective clients, setting the foundation for long-term partnerships - Conduct qualification meetings with new prospects - Maintain meticulous records in Salesforce, ensuring accurate and timely updates of daily activities and prospect information to support data-driven decision-making Required Qualifications: - 1+ year experience in inbound or outbound sales development with an interest in growing into a career in Software Sales (SaaS) or other business functions - Passion for a career in technology and an ability to speak knowledgeably about the industry - Excellent writing skills with attention to grammar and tone - Clear communication, a deep sense of empathy, and a commitment to integrity - Analytical acumen, capable of discerning patterns and extracting actionable insights from data - Proactive self-starter with a talent for identifying process inefficiencies and implementing optimizations to maximize outcomes - A commitment to learning, being adaptable, and having a great attitude - Highly receptive to coaching, demonstrating openness to feedback and a commitment to personal and professional growth - Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Required Skills: Inbound sales development, Outbound sales development, Salesforce Important Skills: SaaS Nice-to-Have Skills: Analytical acumen, Curiosity about AI tools, Proactive self-starter Benefits: Mental health, wellness & fitness benefits, Career coaching & support, Inclusive family building benefits, Long-term savings or retirement plans, In-office culinary options to cater to your dietary preferences