Arwasys Technokraft
It Technical Support Engineer at Arwasys… · Mumbai…
Mid LevelOn-siteMumbai (All Areas)180000 INR–240000 INR/yr
Skills
IT Technical SupportTechnical HelpdeskHelpdeskTechnical supportTechnical
Job Description
Responsibilities:
* Manage technical requests via phone, email & chat
* Collaborate with IT team on system improvements
* Provide timely resolutions within SLA
* Maintain accurate records & knowledge base