Arqiva→
Head of Pre-Sales Consultancy at Arqiva in United Kingdom, GB
Skills
Job Description
Responsible for setting the technical vision and operational leadership for Arqiva’s pre-sales consultancy function. The role provides strategic direction across solution design, technology positioning and customer engagement, ensuring that our media, broadcast, and cloud architectures are clearly articulated and fully aligned with business objectives.
Head of Pre-Sales Consultancy
Overview
Responsible for setting the technical vision and operational leadership for Arqiva’s pre-sales consultancy function. The role provides strategic direction across solution design, technology positioning and customer engagement, ensuring that our media, broadcast, and cloud architectures are clearly articulated and fully aligned with business objectives.
Acts as a “player‑manager”, combining hands‑on solution expertise with the ability to lead, mentor and inspire a high‑performing team. Represents Arqiva’s technology strategy to customers, partners and industry forums through compelling communication and thought leadership.
Location
Commutable distance to London / Winchester
What’s in it for you
Up to £93,000
15% bonus
Work Life Smarter – our commitment to a flexible and hybrid working culture
Generous pension scheme starting at 6% rising to 10%
A unique wellbeing programme that looks after the whole you
Access to multiple learning platforms to support your individual development
Active and diverse networks that build community, support wellbeing and advocate for change
A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here.
Plus, you’ll play an integral role in protecting the commercial value of Arqiva’s sites - a critical part of how we deliver for our customers.
What you’ll be working on
• Define and lead the long‑term strategy for the pre‑sales consultancy function, ensuring that Arqiva’s technical capabilities across media, broadcast, cloud, and hybrid‑IP solutions are fully aligned with customer needs, market direction and organisational commercial priorities.
• Take the lead design role on major strategic and complex bids, acting as the solution design authority, agreeing the architectural direction, assuring technical integrity, and shaping compelling customer solutions that reinforce Arqiva’s technology strategy and competitive differentiation.
• Lead the evolution of the Pre-Sales Consultancy function, driving transformational change, enhancing capability, and positioning the team as a strategic differentiator that strengthens Arqiva's market position and supports commercial growth.
• Challenge existing approaches and identify opportunities to improve how Arqiva engages with customers, develops solutions, and communicates its technical value proposition, ensuring the function remains aligned with changing market demands.
• Manage, coach, and develop a multidisciplinary team of pre‑sales consultants creating a high‑performance culture.
• Establish the frameworks, standards and best‑practice methodologies that underpin solution development, ensuring proposals are robust, scalable, and commercially viable.
• Act as a senior technical authority during customer engagements, influencing decision‑making and articulating Arqiva’s technology roadmap in clear and compelling terms.
• Partner with Sales, Product, Engineering, and Delivery teams to shape go‑to‑market propositions and ensure alignment between customer needs and Arqiva’s capabilities.
• Lead complex opportunity shaping, including high‑value tenders, transformation programmes, and strategic accounts.
• Champion innovation by tracking emerging technologies across cloud, streaming, spectrum, resilient networks, and next‑generation broadcast architectures; drive adoption into the pre‑sales practice.
• Oversee continuous improvement of tools, templates, modelling approaches and knowledge repositories to improve efficiency and quality of output.
• Provide input into OPEX/CAPEX planning and own accountable elements of the department’s operating plan.
• Model Arqiva’s cultural expectations, promoting collaboration, transparency, and continuous development within the team and across the broader organisation.
• Build strong internal and external networks, fostering relationships with technology partners, vendors, and the wider industry.
What we’re looking for
• Strategic Leadership & Change – Demonstrable experience defining a vision, driving organisational change, and transforming technical or consultancy functions to improve customer impact, commercial performance, and team effectiveness.
• Market Influence & Thought Leadership – Ability to act as a visible industry leader, shaping strategic direction, influencing customers and stakeholders, and helping position the organisation as a trusted and innovative technology partner.
• Technical Architecture – Ability to design end‑to‑end media, broadcast, and cloud solutions, spanning contribution, distribution, playout, IP, and hybrid infrastructure.
• Cloud & Virtualisation – Deep experience with AWS, Azure, or GCP, including cloud‑native architecture design, migration patterns, and security best practice.
• Media & Broadcast Technologies – Strong understanding of encoding, multiplexing, content delivery, video workflows, orchestration, and network resilience.
• Diagnostic & Analytical Skills – Proficient with engineering, monitoring, and diagnostic tools; capable of resolving complex technical issues.
• Communication & Presentation – Able to translate deeply technical concepts into clear narratives for senior customers and stakeholders; confident presenter.
• Project & Programme Awareness – Ability to oversee multiple workstreams, manage priorities, and ensure structured delivery of pre‑sales activities.
• Innovation & Continuous Improvement – Track record of introducing new methods, technologies, or practices that uplift capability and efficiency.
• Budget & Commercial Awareness – Comfortable managing team budgets and contributing to commercially robust solution design.
• Relationship Building – Skilled in developing strong partnerships across internal functions, customers, suppliers, and technology ecosystem partners.
• Leadership & Management – Demonstrated strength in decision‑making, coaching, adaptability, and building high‑performing teams.
Knowledge & Experience
• Significant background in pre‑sales, solution architecture, or technical consultancy within media, broadcast, telecommunications, or cloud‑led environments.
• Proven track record of leading and evolving pre-sales, solution consulting or technical architecture functions, creating measurable improvements in commercial performance, customer engagement and organisational capability.
• Proven experience leading technical teams in a complex organisation.
• Strong track record contributing to strategic bids, large‑scale transformation programmes, or major customer initiatives.
• Broad understanding of commercial constructs, delivery models, and lifecycle management of technical solutions.
• Experience of working directly with senior customers, presenting complex solutions and influencing technical and commercial decision‑making.
Qualifications: Degree (or equivalent professional capability) in engineering, computer science, media technology, or a relevant field
If you’re unsure whether you meet every requirement, don’t let that hold you back - your experience may be exactly what we’re looking for.
Why Arqiva:
We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.
Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.
But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.
Our commitment to Diversity & Inclusion
At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to talent@arqiva.com.
If this sounds like the right next step for you, we’d love to hear from you!
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