Army & Air Force Exchange Service→
SHAFTER EXPRESS - Combined Act Shift Mgr… at Army & Air… · Location…
Entry LevelOn-siteNot specified
Job Description
Provides oversight of retail operations and staff during assigned shift. Operating in a combined operation (under same roof or within close proximity) of Retail/Food, Retail/Retail (remote locations only), or Retail/Services. (See volume standards for further clarification).
1 year of retail, food and/or services management/supervisory experience is required. The hiring supervisor may accept successful completion of one of the following training programs as a substitute for one year of experience: Retail/food: National Brand Fast Food (NBFF), Exchange Restaurant Operations Management Academy (ROMA), Exchange Retail Management Training (RMT) or Retail Management Academy (RMA) training programs.Retail/services: Exchange Retail Management Training (RMT) or Retail Management Academy (RMA) training programs. -Must complete ServSafe (5460) within 30 days of assuming position (retail/food only).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Resolves day-to-day issues that arise during shift.
Ensures customer service is maintained at a high level, identifying ways to enhance customer satisfaction.
Supervises, trains, develops, and schedules associates for current positions and future growth.
Assists with the coordination of sales promotion activities.
Performs other duties as assigned.
1 year of retail, food and/or services management/supervisory experience is required. The hiring supervisor may accept successful completion of one of the following training programs as a substitute for one year of experience: Retail/food: National Brand Fast Food (NBFF), Exchange Restaurant Operations Management Academy (ROMA), Exchange Retail Management Training (RMT) or Retail Management Academy (RMA) training programs.Retail/services: Exchange Retail Management Training (RMT) or Retail Management Academy (RMA) training programs. -Must complete ServSafe (5460) within 30 days of assuming position (retail/food only).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Resolves day-to-day issues that arise during shift.
Ensures customer service is maintained at a high level, identifying ways to enhance customer satisfaction.
Supervises, trains, develops, and schedules associates for current positions and future growth.
Assists with the coordination of sales promotion activities.
Performs other duties as assigned.