Subrogation Claims Research Analyst at ARMStrong… · Itasca

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services. 

SubroIQ is seeking a Subrogation Research Analyst as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary. 

Key Responsibilities

• Review workers’ compensation claim files, medical reports, accident descriptions, and employer documentation to determine potential third-party liability.
• Research and analyze facts of loss, liability, and coverage details to assess subrogation viability and recovery potential.
• Identify and document responsible third parties, including employers, contractors, product manufacturers, and others involved in the loss.
• Conduct thorough background and claims research using internal systems.
• Participate in team discussions and process improvement initiatives to enhance subrogation research efficiency.
• Ensure compliance with client guidelines, company policies, and state-specific workers’ compensation and subrogation regulations.
• Perform internal quality reviews to verify the accuracy and completeness of research and documentation.
• Protect the confidentiality of sensitive claim and client data in accordance with legal and ethical standards.

• 1+ years of experience in subrogation, insurance claims analysis, or workers’ compensation preferred.
• General knowledge of workers’ compensation laws, lien rights, and third-party liability principles.
• Strong analytical and investigative skills with the ability to evaluate complex claim information and identify recovery potential.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Exceptional attention to detail, organization, and documentation accuracy.
• Self-motivated, detail-oriented, and capable of working independently and collaboratively within a team setting.

• $45-50k (DOE) annually 
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!