Managing Director, Human Resources Services… at Armanino · Dallas

Managing Director, Human Resources Services Outsourcing Location: Dallas, Texas At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources ready to support your ideas, build your skills, and expand your professional network. At Armanino, we believe you don’t check out of life when you check in at work. We’ve created a unique environment where your passions, work, and personal life can thrive together. We are seeking a Managing Director to lead and scale our Human Resources Services practice within the Consulting practice. This leader will be responsible for building, growing, and operating a high-performing HR services practice across all industry verticals, with full accountability for delivery excellence, people leadership, and revenue growth. Job Responsibilities Own and drive the growth strategy for HR Services within Consulting, including revenue, margins, and client expansion Build and scale a market-leading HR services practice across all industry verticals Define, refine, and expand HR outsourcing offerings (e.g., HR operations, compliance, advisory, and strategic HR support) Partner with firm leadership to align HR services with broader Firm, Consulting, and Outsourcing strategy and priorities Identify and pursue new market opportunities, including cross-selling within existing client relationships Oversee end-to-end delivery of HR services engagements, ensuring consistency, quality, and scalability Establish standardized processes, tools, and delivery models to drive operational excellence and margin improvement Serve as an executive advisor to clients on HR strategy, organizational design, compliance, and people operations Ensure delivery teams provide exceptional client experience and measurable business outcomes Lead resolution of complex client issues and drive continuous improvement initiatives Design and implement scalable service delivery models, including offshore/nearshore and technology-enabled solutions Lead development of IP, methodologies, and frameworks to differentiate Armanino’s HR offerings Evaluate and integrate HR technology solutions (e.g., HCM platforms, automation, analytics tools) Build pricing strategies, packaging, and go-to-market positioning for new and existing services Drive innovation in service delivery to enhance efficiency and client value Recruit, develop, and retain a high-performing team of HR professionals and consultants Define organizational structure and staffing model to support rapid practice growth Establish career paths, training programs, and performance management frameworks Foster a collaborative, inclusive, and high-engagement culture aligned with Armanino values Lead and mentor senior leaders within the HR services practice Drive business development efforts, including proposal development, client presentations, and closing new engagements Build strong relationships with C-suite client stakeholders, including CEOs, CFOs, and CHROs Partner with other service lines to drive cross-functional growth opportunities Represent Armanino in the market through thought leadership, speaking, and networking Contribute to branding and marketing strategies for HR services Own practice-level financial performance, including revenue growth, utilization, and profitability Define and manage KPIs, scorecards, and reporting frameworks Drive operational discipline across delivery, staffing, and engagement management Lead key strategic initiatives to improve scalability, efficiency, and service quality Requirements Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience) Minimum of 12 years of experience in HR consulting, HR operations, or HR outsourcing environments Minimum of 7 years in a senior leadership role, with responsibility for building and scaling teams and service offerings Demonstrated success in growing a services practice, including revenue generation and market expansion Deep expertise across HR functional areas (e.g., HR operations, compliance, employee lifecycle, HR systems) Experience designing and implementing scalable delivery models and operational frameworks Proven ability to lead large, distributed teams and develop future leaders Strong business acumen, including experience with P&L ownership Exceptional communication and executive presence with ability to influence senior stakeholders Preferred Qualifications MBA or advanced degree Experience with HR technology platforms (e.g., Workday, ADP, UKG, BambooHR, or similar) Background in consulting or professional services firm environment Experience building or scaling HR outsourcing or managed services offerings "Armanino" is the brand name under which Armanino LLP and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition’s knowledge will result in termination of contract. Armanino has a robust offering of benefits, including: Medical, dental, vision Generous PTO plan and paid sick time Flexible work arrangements 401K with Profit Sharing Wellness program Generous parental leave 11 paid holidays For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.