Hotel Assistant Manager at ARK Hospitality in Independence, OH

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing staff and department operations, while they are not available.

Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities

• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations

Qualifications

• Possess excellent organizational skills, communication skills, and problem-solving skills
• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• 3+ years of experience working in a hotel or the hospitality industry required