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Emergency Housing Officer at Ark Academy in United Kingdom
Job Description
Emergency Housing Officer
Location: United Kingdom
Salary range: £40,182 - £42,060 (pro-rata) p.a. inc. London weighting
Contract: Fixed - Term - 12 Months
Hours of work: 36 hours per week
Location: Civic centre, New Horizon Centre and other locations from time to time
An exciting opportunity…
We’re looking for passionate, resilient individuals to join our Emergency Housing Placement Team as Emergency Placement Housing Officer helping individuals and families facing homelessness to be placed in suitable emergency accommodation.
In this fast-paced and dynamic role, you will:
• Conduct suitability assessment on homelessness applicants referred to you.
• Search for and identify suitable accommodation ensuring all housing compliance are met.
• Allocate accommodations to referred homelessness applicants and ensure all the booking processes are completed.
You’ll be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days.
This is a front-line role where you will be expected to work from our office in Wembley and Harlesden depending on the rota. You will also be able to work from home on some days in the week.
Knowledge and experience of working in the temporary accommodation sector is essential but training will be provided from time to time.
This is an exciting opportunity in the sector.
The Person: Compassion, Determination, and Drive
Experience in the homelessness / temporary accommodation sector is essential.
If you have necessary Housing IT software experience and thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.
What we’re looking for:
• A strong interest in homelessness and housing issues
• The ability to learn processes quickly full training will be provided
• A customer-focused mindset with excellent communication skills
• Proactive problem-solving and resilience in a fast-moving environment
This is more than just a job—it’s an opportunity to change lives, make a difference, and build a meaningful career.
Take the first step toward a rewarding future and apply today!
We know people achieve their best when they feel valued. At Brent, you’ll benefit from:
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parent, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement.
We reserve the right to close this vacancy early if we receive a high volume of applications. If you are interested, we encourage you to apply as soon as possible.
Applications from candidates who have applied for this role in the last 6 months will not be considered.
Please note that employees must have successfully completed their probationary period before applying for this vacancy.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.