IT Cloud Administrator at Arizona Autism United in Phoenix, AZ

Arizona Autism United (AZA United) is a Top Workplace Winner, non-profit organization, that truly cares about people and offers great professional development and internal job growth!  We are currently looking for a full-time CLOUD ADMINISTRATOR to join our organization. The core function of this role is to MANAGE, INTEGRATE, and IMPROVE the cloud systems utilized by our organization that increase staff productivity, resource availability, and security. 
 

✨This might be a perfect fit for you if you:

• ... consider yourself flexible and able to adapt to changing processes and systems;
• ... are able to work independently and collaboratively in a fast-paced environment; 
• ... have excellent problem solving and decision-making skills;
• ... want to use your technology skills to make a difference in the lives of families;
• ... want a hybrid role that allows at least 95% remote work; and
• ... are looking for a place to stay and grow a career! 

✨Job Overview

• Manage Microsoft 365 services, configuration, and data across the organization.
• Manage third-party integrations and authentication functionality (Skedda, Exclaimer, etc.).
• Automate 365-based repetitive workflows that utilize SharePoint, Lists, Forms, and Teams.
• Act on cybersecurity events and implement assigned remediation options.
• Be a subject matter expert for break/fix escalations, projects, and assigned change requests.

• Manage user licensing, mailboxes, permissions, and group membership through PowerShell/Graph.
• Manage policies and features for client applications including Edge extensions, Teams apps, and Outlook plug-ins.
• Enforce naming conventions, SharePoint structure, and resource availability as defined by organizational leaders.

• Manage and improve Exchange transport rules, spam filtering, email authentication and delivery.

• Participate in the IT ticket system for break/fix escalations, incidents, and change requests.
• Act as a subject matter expert for technical questions, projects, and implementations.
• Manage single sign-on authentication, account provisioning, and certificate renewals.
• Consult and engage with external vendors and support teams as required.
• Maintain and routinely test scheduled backups.

• Deploy configuration profiles and account/device policies.
• Act on time-sensitive security events and generate reports for audit logs and account usage.
• Proactively address cybersecurity by managing transport rules, conditional access, and exposure management.
• Remediate assigned “Secure Score” recommendations outlined in Defender.

🧠Experience & Qualifications

• Associates degree in IT or related field preferred; equivalent work experience and G.E.D. or HS Diploma required; (Must be able to submit proof of education)
• Microsoft Certifications highly desired
• TWO years of experience administering a Microsoft 365 tenant
• FOUR years of professional experience in IT roles
• Must be able to obtain an AZ Fingerprint Clearance Card, provide driver's license, proof of car insurance/registration, and other hiring requirements
• Must be able to work outside of normal business hours based on business needs and/or critical system and security issues that may arise. Anticipated work schedule: M-F 8am-5pm

💰Perks

We provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition to a job that offers some flexibility and work/life balance, you will receive these benefits: 

• A competitive salary + participate in our scheduled raise program 2x/year
• Opportunity to work remotely 95% of the time
• An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
• A 401K plan with up to 4% match after one year of service
• Generous paid sick time and PTO, and 12 Paid Holidays
• Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
• Paid Maternity/Paternity Leave

Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible!  For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor.  We look forward to meeting you soon!
 

Autism knows no race, religion, gender, or identity.  We need and value diversity and inclusion in our workforce in order to fully support our families.  AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.