Ariake Kiden Kogyo Co., Ltd→
Gaming Machine Support at Ariake Kiden… · Milton…
Skills
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Please come and work for us
We're committed to bringing passion and customer focus to the business.
Position: Gaming Machine Support
Salary: £30,000
Location: London and the South
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We have an opportunity for a Gaming Machine Support to join our Head Office team where you will support with overseeing all aspects of gaming machine logistics and performance. This includes managing installations and communicating with our venue teams.
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand.
Have we got your attention? Want to know what’s in it for you?
We are looking for someone with strong communication skills, and a tenacious approach with focus and determination to get the job done effectively.
Full and Clean Driver’s License
Flexibility – There will be some overnight stay required
Good problem-solving skills.
Good time management.
Ability to work under own initiative.
Ability to develop positive relationships and work effectively with key stakeholders.
Ability and willingness to learn new skills when required.
33 days holiday (including Bank Holidays)
Contributory Pension Scheme
Life Assurance
Discounts with high street retailers and restaurants through our benefits portal
Employee assistance programme
Oversee machine logistics, installations, and relocations across all sites.
Liaise with the Head of Product and venue teams to manage delivery, setup, and issue resolution
Ensure all gaming machines meet legal and licensing requirements
Review and optimise machine layouts to maximise performance.
Support venues with training and technical guidance on income monitoring systems.
Maintain strong relationships with third-party suppliers and service contractors.
Conduct regular site visits to ensure operational standards are met.
Want to know more? Apply today and our recruitment team will be in touch!
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!