Beverage and Food Outlet Attendant… at Arbor Lodging · Wauwatosa

Description

Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a premium distinctive AAA Four Diamond hotel, is seeking a Beverage and Food Outlets Attendant to join our Team in Eldr+Rime.

Managed by Arbor Lodging, a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

Provide guests with a friendly, enthusiastic, professional, and timely experience within the beverage and food outlets (i.e. restaurant market, lobby bar, and in-room dining). Maintain cleanliness and order of beverage and food outlets, assisting in both front of house and back of house duties.

Duties & Responsibilities:

• Provide the highest quality of service to the guest at all times.
• Take guest orders of market food and beverage items.
• Prepare coffee and specialty coffee beverages to guest order.
• Use observation, intuition, and spontaneity in describing beverage and food items and assisting guest in selection of items, when needed.
• Engage with guest while also ensuring guest line moves swiftly and guest expectations are met (while operating at a register).
• Take, serve (or deliver) beverage and food orders and secure payment (at the market counter or to a guest table within the restaurant, lobby lounge, or to guest room).
• Deliver in-room dining orders promptly, adhering to established company procedures.
• Complete bussing duties of guest tables, as needed; restock condiments, remove debris, clean table, polish utensils, etc.
• Maintain presentation of market display. Organize and restock market as needed.
• Maintain clean and sanitized beverage and food outlets. Wipe up spills, remove debris from counters and surrounding areas, and remove trash. Ensure that restaurant is staged and set for the next meal service.
• Operate cash register and handle cash. Must be apt in handling money, currency, coins (as well as credit card, debit card, and check transactions). Follow proper drawer closing and opening procedures to ensure no miscalculation in counting money. Maintain records regarding transactions on computer.
• Complete Beverage and Food Outlet Attendant duties in various beverage and food outlets, as needed (including restaurant, in-room dining, lobby bar, and club lounge).
• Report to work on time and in proper uniform.
• Practice safety standards at all times.
• Other duties as required.

Requirements

Qualifications:

• Prior experience in food and beverage position, preferably with cash handling experience
• Positive attitude and excellent communication skills

Benefits:

• Competitive pay
• Digital tipping program
• Hotel and Travel Discounts Worldwide
• Free parking in covered structure and access to public transportation
• Complimentary and deeply discounted food and beverage
• Company uniform
• Safety shoe discount
• Clean and secure locker room for personal belongings
• Annual review with increase potential
• 401(k) with company match

Compensation:

• The starting pay for this position is $15.00 per hour.

Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Salary Description

$15.00 per hour