BIA Customer Service Agent - Personal Lines -… at Arbella… · Norwood

Summary: Arbella Insurance Group is a leading property and casualty insurance provider in Massachusetts and Connecticut. They are currently seeking a Customer Service Agent who will act as the agency representative to clients, providing counsel on insurance needs and maintaining underwriting processes. Responsibilities: - Act as the agency representative to our clients, fellow professionals, the public and the general business community - Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies - Identify risk exposures, qualifying potential prospects - Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders - Act as the first line of contact in the reporting and assignment of claim information for designated policyholders - Resolve general customer inquiries Required Qualifications: - Experience with Personal lines of Insurance - MA Property and Casualty license is encouraged - Customer Service and Sales skills - Excellent interpersonal, oral and written communication skills - Ability to work independently as well as being a team player Preferred Qualifications: - Experience within the Personal Lines insurance industry Required Skills: Personal Lines Insurance, Massachusetts Property and Casualty Insurance License, Sales Benefits: Competitive salaries, bonus above commission, Excellent benefits, Great training and development programs, Hybrid work at home, Competitive salary plus commission and incentive opportunity, Medical, dental, 401k and retirement plans, Training and support to obtain your license, Profit share bonus program, Exceptional benefit and wellness programs, Career development, Flexible schedules