Applied Early Career Program - Field Service… at Applied… · Austin

Summary: Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. As a Field Service Engineer, you will serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment while using digital analytics for troubleshooting and performing preventative and corrective maintenance on various systems. This role requires effective communication with customers to ensure smooth operations and exceptional service. Responsibilities: - Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment - Use digital analytics for troubleshooting - Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers] - Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) - Coordinate and communicate directly with customers - Fulfill additional duties, as assigned Required Qualifications: - Completion of an Associate degree, military technical training, field service experience, or trade certification - Basic mechanical aptitude - Willing to learn and interpret electrical and mechanical schematics - Experience diagnosing and resolving basic technical challenges - Effective written and verbal communication skills - Basic knowledge of Microsoft Excel, Word, and PowerPoint - Possession of a valid driver's license and the ability to obtain a passport, if travel is required - Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols Preferred Qualifications: - 1–2 years of work experience in customer/field service support, or a related technical field - Associate degree in electronics or engineering technologies - Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics - Familiarity with hand tools and their appropriate usage, including digital multimeters Required Skills: Mechanical aptitude, Electrical schematics interpretation, Mechanical schematics interpretation, Technical troubleshooting, Digital analytics, Preventative maintenance, Corrective maintenance, Electrical systems, Vacuum systems, Mechanical systems, Plasma systems, Hydraulic systems, Gas systems, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pneumatics, Hydraulics, Electronics, Vacuum technology, Thermodynamics, Hand tools usage, Digital multimeters, Effective written communication, Effective verbal communication Benefits: Comprehensive benefits package, Participation in a bonus and a stock award program