Technical Consultant at Appian in Raleigh, NC

Summary: Appian is a company that provides process automation technology, focusing on delivering mission-critical business impacts through software solutions. The Technical Consultant role involves engaging with customers to develop and implement software and AI solutions on the Appian platform, driving digital transformation for commercial clients. Responsibilities: - Engaging with our customers post-sales to develop software solutions on the Appian platform - Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients - Working within an agile environment to understand our client’s business processes and technical needs - Launch new relational data models in production - Developing APIs to integrate with multiple systems - Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models - Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle - Drive adoption by empowering clients to become self-sufficient with building process applications on their own Required Qualifications: - The ability to work with clients to define business processes and gather functional and technical system requirements - Excellent communication skills, passion for technology and continuous learning, and an affinity for asking 'why' and solving the right problems - History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints) - Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers - 1+ years of experience with hands-on software development or technical consulting - Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc) - B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree - Willingness to travel; 20% to support customer engagement Required Skills: Business process definition, Functional, technical requirements gathering, Agile methodologies, Software testing practices, Test-driven development, Automated test suites, Continuous integration, API integrations, REST, SOAP, JDBC, Web services, Amazon Web Services (AWS), Artificial Intelligence (AI), Machine Learning, Google Cloud, Application Integration, Database design, Developer tools, governance, Elastic containers, Software development, Technical consulting, Object oriented programming, Relational databases, Data modeling, SQL, Continuous learning Benefits: 401(k) plan with company match, Flexible time off, Paid parental leave, Medical, dental, and vision plans, Life insurance, Disability insurance, Wellness programs, Flexible spending accounts, Health savings account contributions, Employee referral bonus program, Learning and development resources, Employee Assistance Program (EAP) with free mental health support, Employee Stock Purchase Program (ESPP), Retirement/pension plan, Wellness dollars, Tuition reimbursement, Family-forming benefits