Technical Consultant at Appian in Madison, WI

Summary: Appian is a company that provides process automation technology, and they are seeking a Technical Implementation Consultant to join their Customer Success team. In this role, you will engage with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation for clients. Responsibilities: - Engaging with our customers post-sales to develop software solutions on the Appian platform - Working throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients - Working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems - Brainstorming AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization - Collaborating with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own Required Qualifications: - The ability to work with clients to define business processes and gather functional and technical system requirements - Excellent communication skills, passion for technology and continuous learning, and an affinity for asking 'why' and solving the right problems - History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints) - Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers - 1+ years of experience with hands-on software development or technical consulting - Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc) - B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree - Willingness to travel; 20% to support customer engagement Required Skills: Software Development, Technical Consulting, Object Oriented Programming, Relational Databases, Database Design, Data Modeling, SQL, Business Process Definition, Functional Requirements Gathering, Technical Requirements Gathering, Agile Methodologies, Software Testing, Test-Driven Development, Automated Test Suites, Continuous Integration, API Integrations, REST APIs, SOAP APIs, JDBC Connections, Web Services, Amazon Web Services (AWS), Artificial Intelligence, Machine Learning, Google Cloud, Application Integration, Developer Tools, Governance, Elastic Containers Benefits: 401(k) plan with company match, Flexible time off, Paid parental leave, Medical, dental, and vision plans, Life insurance, Disability insurance, Wellness programs, Flexible spending accounts, Health savings account contributions, Employee referral bonus program, Learning and development resources, Employee Assistance Program (EAP) with free mental health support, Employee Stock Purchase Program (ESPP), Retirement/pension plan, Wellness dollars, Tuition reimbursement, Family-forming benefits