Copy of CSR & Social Impact Program Coordinator at Appfire in Bulgaria

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered. Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being. Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey. No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire. Role Overview The CSR Program Coordinator is responsible for the day-to-day operation and administration of social impact, volunteering, and community engagement programs. This role ensures CSR initiatives are delivered smoothly, consistently, and in alignment with established guidelines and priorities set by the CSR director. This role is highly operational and employee-facing, focused on execution, coordination, and support. The emphasis is on reliability, organization, strong proactive communication, and follow-through so we can ensure programs work in practice and that employees and partners have a positive, well-supported experience. Confidence and fluency when communicating in English is important. In addition to supporting existing programs, this role will also help identify and develop meaningful opportunities for employee engagement. This includes researching and communicating with nonprofit partners, helping assess which opportunities are a strong fit for employees and locations, and assisting in shaping activities that are impactful, feasible, and engaging. This person should understand the program rules and guidelines well enough to answer standard questions, and approve or deny activities based on criteria and explain clearly why decisions were made. What This Role Is Accountable For: Program Operations and Coordination Coordinating and administering CSR programs and activities Program support such as managing tools, platforms, and documentation related to CSR Serving as first point of contact for employee questions and requests Collecting and organizing participation and impact information Ensuring programs are run in alignment with our established policies and guidance Employee Engagement and Program Delivery Recruiting employees as participants by highlighting opportunities to get involved and proactively approaching teams about volunteering or engagement opportunities that may be a good fit Supporting logistics for events such as hackathons, volunteering experiences, and donation campaigns Nonprofit Partner and Activity Coordination Identifying and researching potential nonprofit partners and opportunities aligned with program goals Communicating with nonprofit organizations to explore collaboration opportunities Helping evaluate which opportunities are feasible and meaningful for employees based on location, logistics, and impact Coordinating logistics and documentation for nonprofit partnerships, including due diligence, risk assessment, and contract processes Program Development Support Contributing ideas for creative and engaging volunteering opportunities, campaigns, and community activities Supporting the development of skilled-volunteering opportunities as the program grows Helping shape activities so they are practical, impactful, and aligned with employee interests How This Role Supports the Team Model Delivers the operational backbone of CSR programs Frees up more senior team members from administrative and logistical work Provides consistency and reliability in employee-facing CSR activities Ensures CSR initiatives scale smoothly as participation grows Skills & Capabilities: Strong organizational and coordination skills, with the ability to manage multiple activities and timelines effectively High attention to detail and comfort following defined processes, with the ability to navigate some ambiguity and make sound decisions within established guidelines Ability to work independently and manage and prioritize multiple requests and timelines in a fast-moving environment Strong interpersonal and communication skills, including clear, empathetic communication with employees and partners Collaborative working style and proactive communication within a team environment Sound judgment and problem-solving ability, particularly when assessing feasibility and logistical considerations Initiative and curiosity in identifying new opportunities for partnerships or engagement Comfortable working with systems, tools, and documentation A positive, service-oriented mindset with a focus on reliability, responsiveness, and follow-through Ability to recognize and escalate risks or issues promptly Interest in developing deeper expertise in CSR programming, nonprofit partnerships, and employee engagement initiatives Excellent English communication skills, written and verbal. Other languages a plus. Preferred qualities: First experience in social impact, non-profit, foundation, sustainability, or similar work Benefits: 💼 Equity Units Plan Eligible for company equity, fostering ownership and connection to Appfire’s growth. 🏖️ Paid Time Off (PTO) 25 paid days annually (regardless of tenure) 🎉 After 5 years: 30 days per year 📚 Training & Personal Development Access to Appfire University — a custom, on-demand learning platform to support continuous development. 🩺 Private Health Insurance (UNIQA) Fully covered private health insurance provided by Appfire Bulgaria. 🏃 Multisport Card Fully covered access to hundreds of gyms, studios, and swimming pools across Bulgaria. 🚍 Sofia Transport Card Fully paid Sofia City Transport Card for employees based in Sofia. 🎉 Team Building & Celebrations Regular team-building events 🎂 Birthday cake and anniversary gift for employees 🍽️ Food Vouchers (Pluxee) €102.26 monthly prepaid lunch card ➕ Funds accumulate and roll over until card expiration 👶 Baby Bonus One-time net bonus of €511 upon the birth of a child. 🤝 3 Paid Volunteer Days (Appfire Town) Fully paid days to support local communities through our CSR program. 🏢 Remote-First with Optional Office Access (Sofia) Work fully remote within Bulgaria, with optional access to the Sofia office. #LI-Remote About Appfire A people-first approach to business Since its inception, Appfire has been a remote-first company. With 850+ employees (who we call fireflies) across 28 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally. Making an impact At Appfire, CSR means embedding purpose, responsibility, and impact into everything we do. We use our people, products, and partnerships to make a meaningful difference in the world, we act responsibly as a business, and we empower communities while strengthening our skills and culture and fostering belonging across Appfire. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution. Our business Appfire mission to equip and connect every team so they can plan and deliver their best work. We are committed to building a durable, multi-generational business, and to evolving, innovating, and scaling in a way that ensures stability and opportunity for years to come What’s our secret sauce? We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We’re proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire’s technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more. We enhance. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they’ve invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce. We build bridges and invest in our partners. Appfire's success is underscored by its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 800+ channel partners. We make security and privacy a priority, but we also keep it simple for our customers. We’ve achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. Our award-winning Appfire Trust Center, offers our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all. Market recognition Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards. Equal Employer Opportunity (EEO) Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination.