Youth Support Worker at APM Group in Sutherland, New South Wales, AU

Job Description

Youth Support Worker – Transition to Work

More than just a job! It’s a chance to be part of a team that’s changing lives. If you’re ready to bring your energy, empathy, and expertise to a role that matters, we’d love to hear from you.

APM continues its impactful work through the Transition to Work contract, and we’re now seeking a passionate individual who want to make a genuine difference in the lives of young people. As a Youth Support Worker at our Sutherland, NSW office, you’ll play a pivotal role in guiding participants toward sustainable education and employment outcomes.

Key Responsibilities:

In this dynamic and purpose-driven role, you’ll:

• Deliver high-quality case management with a focus on individual goals and barriers to employment
• Build strong relationships with participants, employers, and community stakeholders
• Market clients effectively to match them with suitable employment opportunities
• Drive performance through KPI achievement, ensuring targets are met and exceeded
• Collaborate with your team to share insights, celebrate wins, and support each other to achieve great outcomes and drive performance

Who You Are:

You thrive in a productive, collaborative environment and bring:

• A passion for helping others and delivering exceptional customer service
• Proven experience working to KPIs in a results-driven environment
• Confidence in engaging with employers and promoting candidate strengths
• A proactive mindset and willingness to step up and take responsibility
• Strong interpersonal skills and a genuine desire to make a difference

Am I Suited?

We welcome applicants from a variety of backgrounds including Youth & Family Services, Community Services, Employment Services, Hospitality, Retail and more. If you’re driven to support young people and want to grow your career in a supportive, high-performing team, we’ll help you build the skills and confidence to thrive.

What’s in It for You?

As part of the APM team, you’ll enjoy:

• Base salary + Super + Achievement Incentives
• Supportive and interactive induction & training
• Opportunity to complete a nationally accredited training course in Employment Services
• Genuine career development pathways
• Discounted health insurance
• Ability to purchase additional leave
• Employee Wellbeing Program and more!

To Be Considered, You’ll Need:

• Eligibility to work in Australia
• A current Australian driver’s licence and a comprehensively insured vehicle is essential
• Willingness to complete a Criminal History Check
• Ability to pass a Working with Children Check
• Availability to work full-time Monday to Friday (8:30am–5:00pm)

Why APM?

We’re a diverse team of over 15,000 people across 11 countries, united by a shared purpose: to Enable Better Lives. Whether it’s through employment, independence, health, or social participation, our work helps people realise their ambitions.

At APM, you’ll find:

• A meaningful career with global opportunities
• A strong work-life balance
• Extensive learning and development
• A culture of inclusion and respect

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disability.

Join us as we continue to #enable better lives

Additional Information

All your information will be kept confidential according to EEO guidelines.