Client Services Officer at APM Group · Cloverdale

Job Description

About the role

Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a part-time role working to support our Allied Health team in Cloverdale.

In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the general public, including telephone and email communication enquiries, you will be required to set up new patients records into our database, and schedule appointments for our patients and assigning practitioners to patients, you will also be required to maintain appropriate storage of patient records and to participate in team meetings.

This is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working in a friendly and welcoming team, where you will receive full on the job training, our office is accessible to public transport or if you're driving to work we have free onsite parking.

What's in it for you?

As a valued member of the Lifecare team, you will benefit from:

• Worklife balance, no weekends and set working hours
• Access to wellbeing tools for health, lifestyle, career and finances via Momentous, our dedicated staff wellbeing and benefits hub.
• Career growth opportunities via the various APM Group Health brands.
• Diverse career opportunities across APM Group’s leading brands in health, employment, disability, and workplace services, and progress into leadership roles across a national and global footprint.
• Discounts and special offers on products from many large-scale providers, including insurance, groceries, finances, retail, hospitality and much more.
• A generous parental leave program.

Thinking about applying? Here's what we're looking for:

• Passionate about delivering great customer service
• Professional and friendly telephone manner
• Excellent time management skills and ability to multitask
• Intermediate experience using Microsoft Office Suite
• Enjoy working in a team environment
• Excellent written and verbal communication skills

About Lifecare Physiotherapy

With more than 35 clinics and over 300 practitioners, Lifecare Physiotherapy is committed to delivering comprehensive, patient-centred care. We also invest in our people through ongoing professional development and a highly structured clinician mentorship program.

Lifecare is one of Australia’s largest sports medicine networks, with clinics across four states. We are supported by our parent company, APM - a Perth-founded provider of health, employment, disability, and workplace services - enabling us to make a meaningful difference in people’s lives. Through APM, our team members benefit from strong career development opportunities while contributing to positive outcomes for the communities we serve.

Mobilise Your Potential - Join a team where movement matters—yours and your patients.

Click APPLY now and complete your application through our online recruitment platform. Join the Lifecare team part of the APM group today!

We're committed to Equality, Diversity and InclusivityWe welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.