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HVAC Service Technician at Apex Pros in Dayton, OH
Skills
Job Description
Residential HVAC Service Technician
Location: Dayton, OH Company: Apex Pros HVAC Visit Our Page
Position Summary
Join Apex Pros as a Residential HVAC Service Technician and become a key part of a customer-focused, performance-driven team. In this role, you'll deliver high-quality HVAC service and repairs, provide transparent pricing, and create a positive experience for every customer getting it right the first time.
You’ll also mentor junior techs, uphold safety and compliance standards, and support the company’s commitment to integrity and professionalism.
Key Responsibilities
Perform thorough HVAC inspections including health & safety checklists
Complete service correctly the first time, meeting quality and code standards
Communicate clearly with customers using written option sheets and visual reports (including pictures)
Provide accurate, transparent pricing for all repair and service options
Execute proper Lock Out/Tag Out procedures and follow-up protocols
Document all services, collect fees, and submit records promptly
Support apprentices and fellow technicians with troubleshooting and development
Coordinate part orders and prepare for daily service calls
Record materials used for accurate job costing and inventory tracking
Facilitate rescheduling when service can’t be completed on the initial visit
Keep the company truck clean, stocked, and properly inventoried
Protect customers’ homes during service and leave areas cleaner than found Promote service memberships and explain benefits to customers
Report safety concerns and support management in team decision-making
Valid driver’s license with no more than 4 points
Must pass drug test and background check
High School Diploma or GED required
HVAC experience preferred (waived with manager approval)
Must be approved by company’s insurance carrier to drive
Strong organizational and documentation skills
Ability to interpret manuals, plans, and blueprints
Proficient with tablets, smartphones, and GPS navigation
Commitment to exceptional customer service and teamwork
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance