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Account Executive, General Practice at Aon in Toronto, Ontario, CA
Skills
Job Description
Account Executive, General Practice
Role Type: Existing vacancy
Do you thrive on building trusted client relationships and driving complex insurance solutions? Are you energized by managing global accounts while delivering real, measurable value? Join our multinational AGCN team and play a key role in growing client relationships, leading renewals, and delivering high-impact insurance solutions on a global scale!
Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Retain and grow Aon’s business, cultivating relationships with client decision-makers in the client organization as well as with day-to-day client contacts.
- Facilitate critical relationships between clients, ARS and insurers.
- Ensure client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered.
- Project manage all Aon and industry-related resources to achieve client objectives.
- Ensure overall account profitability with a value-based approach for the scope of service and costs associated with 3X3 plan
- Ensure that the full value of involved ARS specialists and practice groups is promoted.
- Understand and works in alignment with the Aon Leadership Model and its pillars of Client Value, Unmatched Teams, Innovation, Results and Values.
- Act as a trusted business adviser on all pertinent issues. Monitor client satisfaction. Report and resolve client issues and concerns. Review client expectations to ensure the relationship is mutually acceptable and beneficial.
- Manage “global tie in” policies in addition to broking of pure local placements
- Drive the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy.
- Coordinate with Brokers in the development and delivery of renewal strategies.
- Serve as a resource of industry, product or market area expertise to internal and external clients, including GAMS (Global Account Management System)
- Manage input to and follow-up on invoicing and receivables process for assigned clients, ensuring timely collections.
- Ensure that account data supports the integrity of company accounting and tracking systems. Manage expenses.
- Ensure operational excellence, including adherence to service management requirements (e.g., Transparency & Disclosure, Aon Compliance requirements).
- Upselling, Cross-Selling, DAU, 3X3, 4X4
- Performs related duties as assigned.
How this opportunity is different
Within AGCN, you’ll be part of a multinational team with a global approach. While our focus is supporting international clients entering the Canadian market, our work spans countries, cultures and insurance frameworks worldwide. This role offers meaningful international exposure, continuous learning across markets, and potential opportunities to work globally as international learning platforms become available.
Skills and experience that will lead to success
- Excellent Organizational skills
- Licensed in all provinces where your client has operations, including Quebec.
- Insurance Technical Expertise
- Insurance courses such as CAIB, CIP and CRM
- French / English bilingualism is required due to the frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
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