Consultant I Domestic Relocation - US… at Anywhere Real… · Remote

Summary: Anywhere Real Estate Inc. is a leader in global talent mobility and corporate relocation services. The Relocation Consultant will serve as the navigator of the relocation process for domestic transferees, providing exemplary customer service and coordinating relocation activities to ensure client and customer needs are met efficiently. Responsibilities: - Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers - Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family - Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer - Coordinate/Facilitate Cartus’ core products and services to assigned customers according to prescribed Cartus’ standards - Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue - Ensure data integrity in all Cartus systems - Maintain compliance with Cartus’ corporate polices, programs, and standards - Must be fluent in Japanese and English - Other duties as assigned; training, special projects, client presentations, etc Required Qualifications: - Fluent in Japanese and English - Influential verbal and written communication skills Preferred Qualifications: - College degree or equivalent preferred - Customer service experience in multi task, call center environment - One plus year relocation, real estate or related field experience Required Skills: Relocation Coordination, Real Estate Knowledge, Japanese Language, English Language