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Escrow Processor - Columbus, OH at Anywhere Real… · Columbus
Job Description
Escrow Processor
Position Summary
The Escrow Processor supports market brands through the National Operations Center by coordinating escrow transaction documentation, initiating title order processes, and managing payoff and lien-related requests. This role is essential to ensuring accurate, timely file progression through strong organization, attention to detail, and consistent follow-through in a fast-paced, high-volume environment.
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Key Responsibilities
Escrow Transaction Processing
Package and distribute escrow-related paperwork to buyers, sellers, real estate agents, lenders, and other transaction partners.
Ensure documents are complete, accurate, and sent in accordance with established timelines and departmental procedures.
Maintain professional and timely communication to support smooth transaction flow.
Title Order Setup & Coordination
Open title orders and obtain required legal descriptions and vesting information.
Prepare and send documentation to title partners for review.
Track title-related documentation and updates to support timely resolution.
Payoff, HOA & Lien Processing
Order and follow up on payoff demands, homeowner association (HOA) demands, and other lien-related documentation.
Monitor outstanding requests and escalate delays as needed to protect closing timelines.
Maintain accurate file documentation and status tracking.
Operational & Customer Service Excellence
Deliver superior customer service to internal market brands and external partners.
Maintain organized, accurate files in compliance with NOC standards and procedures.
Consistently meet deadlines while managing multiple files in a high-volume environment.
Support operational efficiency by adhering to standardized processes and identifying potential issues.
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Qualifications / Requirements
Required Skills & Competencies
Strong ability to comprehend and write clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation required.
Excellent verbal and written communication skills with strong interpersonal abilities.
Demonstrated commitment to superior customer service.
High level of organization with strong attention to detail.
Proven ability to meet deadlines, follow through consistently, and adhere to departmental procedures.
Comfortable working in a fast-paced, high-volume, deadline-driven environment.
Preferred Qualifications
One year experience in escrow, title, real estate, or mortgage operations.
Familiarity with escrow/title systems and document management platforms.
Experience handling payoff demands, HOA demands, and common title liens.
We are proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups
Company
Quality Choice Title is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. Quality Choice Title is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
- Great Place to Work
- Forbes World's Best Employers
- Newsweek World's Most Trustworthy Companies
- Ethisphere World's Most Ethical Companies