Emerging Account Executive, Startups at Anthropic in San Francisco, CA

Summary: Anthropic is a public benefit corporation focused on creating reliable and beneficial AI systems. They are seeking an Emerging Account Executive to manage a portfolio of startup customers, leveraging AI tools to enhance customer engagement and identify growth opportunities. Responsibilities: - Manage a portfolio of 40-50+ startup accounts, maintaining high retention and identifying expansion opportunities - Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base - Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate - Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization - Conduct streamlined account health checks and identify early warning signs of churn risk - Partner with customers to understand their business models and AI use cases, gathering feedback to inform product development - Collaborate with Applied AI and other cross-functional teams to support customer technical needs Required Qualifications: - 1-3 years of experience in sales, account management, customer success, or related roles - Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously - Strong communication skills with ability to build rapport quickly across various customer personas - Analytical mindset with comfort using data to prioritize accounts and identify trends - Enthusiasm for emerging technologies and genuine interest in AI - A 'roll up your sleeves' mentality and comfort operating in ambiguous, fast-changing environments - At least a Bachelor's degree in a related field or equivalent experience Preferred Qualifications: - Experience with consumption-based or usage-based pricing models - Familiarity with technical products, APIs, or developer-focused solutions - Experience working with startup customers or in a high-growth startup environment - Exposure to AI/ML concepts and applications Required Skills: Sales experience, Account management, Customer success Important Skills: Analytical mindset, Technical product familiarity Nice-to-Have Skills: Interest in AI, Process improvement, communication skills, Adaptability Benefits: Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this., Competitive compensation and benefits, Optional equity donation matching, Generous vacation and parental leave, Flexible working hours, A lovely office space in which to collaborate with colleagues