Brand Ambassador (Sales), Galleria Mall,… at Anglo American · 5085…

Summary: Anglo American is a leading company in the mining and metals industry, and they are seeking a Brand Ambassador for their De Beers London flagship store in The Houston Galleria. The role involves driving sales performance, cultivating client relationships, and delivering exceptional service to clients while embodying the brand's prestige and elegance. Responsibilities: - Introduce the Brand to all visitors and explain its history to new clients - Demonstrate exceptional product and diamond knowledge - Maintain thorough, accurate, and accessible client information - Nurture long-term client relationships, engaging them with events and new products - Develop strong negotiation skills to ensure sales closure - Take full responsibility for the store's performance and client satisfaction - Communicate clearly and effectively with clients and team members - Encourage and support team members to achieve their best - Innovate and think creatively to improve sales strategies and client engagement Required Qualifications: - Proven record of delivering fine jewellery sales results, result-oriented with commercial acumen and a strong knowledge of the luxury retail industry - Fluent in the local language and fluent in spoken and written English - Inherent interest in the jewellery industry which drives your passion for excellence - Take full responsibility for performance and client satisfaction, driving business growth and excellence - An effective and clear communicator with clients and team members, ensuring everyone understands the brand's vision and objectives - Excellent presentation skills, making complex information accessible and engaging - A supportive team player who empowers others to succeed - A creative thinker to improve sales strategies and client engagement, staying ahead of industry trends and competitor practices - Your innovative approach drives business growth - Presentable, diplomatic, and confident in influencing others, always seeking new ways to enhance the brand's presence and drive business performance - Energetic and dynamic, bringing enthusiasm and a positive attitude to the team which fosters a high-performing culture - Able to use a POS system, competent technical skills to support efficient business operations Preferred Qualifications: - Other languages (e.g., Spanish, Chinese, Arabic) are a plus Required Skills: Fine Jewellery Sales, Luxury Retail Industry Knowledge, POS System, Team Empowerment