Support Officer to Group Managers at Anglicare… · Fortitude…

Support Officer to Group Managers

Location: Fortitude Valley, QLD, Australia

About Anglicare:

For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.

About the role:

The Support Officer - Group Managers will provide dedicated administrative and coordination support to two Group Managers within their respective service portfolio's . The role is central to ensuring each managers daily activities, communication flow and operational priorities are well supported, requiring strong organisation, responsiveness and a collaborative approach.

The role will include the provision of tasks of a confidential nature and involves juggling multiple priorities at a time while maintaining a high level of communication with the relevant stakeholders. The successful candidate will be comfortable taking initiative, seeking clarity where needed and confidently managing evolving priorities in a fast paced environment.

This role is a part time position working 4 days per week.

• Ensure the efficient management of the Group Manager’s emails, appointments, diaries, travel and other arrangements as necessary
• Provide management support as requested including, but not limited to preparation, copying and presentation of letters, memos, reports, agendas, minutes, newsletters, etc.
• Monitor and ensure all incoming correspondence/documentation is received and logged as required and outgoing correspondence/documentation is appropriately formatted, signed off and distributed in an accurate and timely manner.
• Ensure enquiries are addressed efficiently and effectively providing accurate information within the scope of the position or co-ordinating messages and referral to relevant staff.
• Update and maintain relevant Service Delivery stream’s SharePoint pages within Connect (intranet) and upload documents to SharePoint as required.
• Develop, maintain and evaluate appropriate and reliable administrative systems for the timely and accurate management of hard copy and electronic documents and information within Microsoft Teams.
• Provide advice and information to the organisation in relation to specific areas of responsibility.
• Provide professional first point of contact/reception service to internal and external customers, either directly or over the telephone.

About you:

• Demonstrated ability to establish and maintain effective working relationships within and across busy multidisciplinary teams and with external stakeholders.
• Proficient time management skills and ability to prioritise workloads.
• Adaptive and accepting of new ideas, and a willingness to approach new challenges and adjust plans to meet new priorities.
• Demonstrated effective interpersonal and written communication skills with attention to detail.
• Demonstrated experience in general office administration including sound knowledge and use of computer software packages, e.g. Microsoft Office suite and database applications, Procura, arranging meetings, appointments and seminars/workshops.

Role Requirements:

• Current National Police Check

Why Join Anglicare?

• Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
• Enjoy the potential tax savings of a Novated Car Lease.
• Employee Discounts at some of Australia's leading retailers.
• Bupa Health Insurance Discount.
• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

Application process:

Please apply online and attach a copy of your current resume.

Contact Daniel Walsh - Talent Acquisition Advisor for further information - 07 3838 7669

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.

Coordinator, CS FWB

Coordinator, CS FWB