Product Operations Associate, Air Defense… at Anduril… · Irvine

Summary: Anduril Industries is a defense technology company focused on enhancing military capabilities with advanced technology. The Product Operations Associate on the Air Defense team will maintain the health of deployed Air Defense technology, managing incident resolution and data analysis to support decision-making across various teams. Responsibilities: - Identify, triage, troubleshoot, and, as necessary, escalate incidents affecting health and performance of deployed air defense assets to expeditious resolution - Initiate root cause analysis of specific incidents and produce trend analyses of aggregated incident data to facilitate follow-on investigation and root cause corrective action (RCCA) by product engineering teams - Identify, record, analyze, and communicate data and trends relevant to the health and performance of assets to facilitate decision-making by cross-functional stakeholders across mission operations, technical operations, deployment operations, and product engineering teams - Collaborate with various cross-functional teams to continuously sustain and modernize our fleet of deployed systems through proactive hardware and software maintenance and upgrades - Execute project work focused on enhancing the scalability of our fleet sustainment processes and infrastructure Required Qualifications: - Self-starter with a record of high achievement in multiple domains - Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning - Excellent written, visual, and verbal communication skills - Eligible to obtain and maintain an active U.S. Secret security clearance - Willingness to work non-standard hours and weekends as needed Preferred Qualifications: - Bachelors degree in a STEM field and/or previous technical work experience - Experience with Linux Command Line Interface (CLI) - 1-2 years of experience in any or several of the following sectors: government agency, military, defense, consulting, manufacturing Required Skills: Linux Command Line Interface (CLI), Incident Resolution, Root Cause Analysis, Data Analysis, Security Clearance - U.S. Secret, Project Management Benefits: Comprehensive, competitive benefits package (available at little to no cost to employees)