Veterinary Receptionist at Anclote… · Tarpon…

Summary: Anclote Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for their veterinary clients. The role involves greeting clients, managing appointments, processing payments, and ensuring a positive client experience in a fast-paced environment. Responsibilities: - Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms - Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments - Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups - Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior - Assist in maintaining cleanliness and organization to ensure a positive client experience Required Qualifications: - Strong organizational and multitasking skills - Ability to maintain a calm, professional, and positive demeanor Preferred Qualifications: - Previous experience as a veterinary receptionist or medical office assistant Required Skills: Veterinary terminology, Vaccination protocols, Basic lab tests, Common diseases knowledge, Medical office assistance, Appointment scheduling, Payment processing, Calmness, Positive demeanor, Multitasking Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, Paid time off and a 401(k) plan for full-time employees, Professional development opportunities