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Join AmTrust as an Automated Quality Assurance Auditor and help evaluate the quality and effectiveness of automated underwriting across Commercial Lines products. This role focuses on system behavior and automated underwriting outcomes, assessing alignment with established underwriting guidelines, appetite, and quality standards.

The ideal candidate will bring strong Commercial P&C underwriting knowledge, analytical thinking, sound judgment, and an interest in how automation supports underwriting decisions.

· Conduct targeted quality reviews of automation-supported Commercial Lines products to assess system behavior and resulting underwriting outcomes.

· Execute Baseline and Focused Reviews in alignment with established objectives, timelines, and review criteria.

· Analyze review results and supporting business data to identify trends, outcome drivers, emerging risks, and opportunities for improvement.

· Collaborate with Underwriting, Product, and other business partners to communicate findings and support appropriate resolution.

· Document review findings clearly and objectively, maintaining supporting evidence and required records in accordance with AQA standards.

· Evaluate whether automated underwriting outcomes align with established classification requirements, guidelines, appetite, and procedures.

· Contribute to the continued development of AQA review methods, tools, and quality controls.

· Participate in calibration activities to support consistent interpretation and application of review standards.

· Support quality monitoring, testing, and automation governance activities as assigned.

· Maintain current knowledge of applicable underwriting guidelines, classification and rating requirements, automation-supported products, and relevant industry trends.

· Share technical and procedural knowledge through cross-training and onboarding activities and perform other related duties as assigned.

Required:

· Minimum of 5 years of relevant Commercial P&C underwriting, underwriting support, quality assurance, audit, or related experience; level will be determined based on the candidate's experience, technical knowledge, and demonstrated ability to independently evaluate underwriting outcomes.

· Strong knowledge of Commercial P&C underwriting concepts, including classification, eligibility, exposure, risk assessment, and guideline interpretation; ability to effectively navigate underwriting and classification resources such as ReferenceConnect, PAAS, and applicable internal materials.

· Bachelor’s degree or equivalent combination of education and experience.

· Strong analytical, critical-thinking, organizational, and interpersonal skills, with the ability to recognize patterns, evaluate automated underwriting outcomes, and clearly communicate findings to business and technical audiences.

· Advanced proficiency in Microsoft 365 tools including Excel, PowerPoint, SharePoint, and Teams.

· Proven ability to manage multiple reviews, timelines, and priorities while working independently and collaboratively across teams and business partners.

Preferred:

· Experience with SQL, PowerBI, or similar data visualization/reporting tools

· Experience in automation-supported underwriting environments

· Exposure to process improvement initiatives or operational best practices

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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