Cyber Claim Representative at AmTrust… · Chicago

Summary: AmTrust Financial Services, Inc. is a growing company in the Cyber/Technology Claims sector. The Cyber Claim Representative will manage a portfolio of cyber claims, ensuring accurate handling and fostering relationships with clients and partners. Responsibilities: - Assist with the investigation, analysis, and evaluation of first‑ and third‑party cyber claims, including coverage, liability, and damages - Manage assigned claims through resolution in accordance with best practices and established guidelines - Coordinate with outside counsel and approved vendors, including monitoring case progress and invoices - Support claims and litigation strategy development in collaboration with senior claims staff - Identify claim issues and escalate trends or concerns as appropriate - Maintain timely, accurate claim documentation and reserves - Support underwriting and internal partners by responding to claim‑related inquiries - Assist with the collection and review of claims data and reporting - Communicate professionally with insureds, brokers, counsel, and vendors throughout the claim lifecycle Required Qualifications: - 1–3 years of experience in insurance claims, cyber/technology matters, or related fields or a JD with a strong interest in insurance coverage and cyber risk - Exposure to first‑ or third‑party claims, technology-related losses, or professional liability claims - Strong analytical, organizational, and problem‑solving skills - Ability to learn and apply coverage concepts, policy language, and claims processes - Effective written and verbal communication skills - Ability to manage multiple priorities in a fast‑paced environment - Collaborative mindset with a willingness to learn and grow within a specialized claims discipline Required Skills: Insurance claims, Cyber claims, Technology claims, Data privacy claims, First-party claims, Third-party claims, Professional liability claims, Claims investigation, Claims analysis, Claims evaluation, Coverage concepts, Policy language, Claims processes, Analytical skills, Willingness to learn, manage multiple priorities Benefits: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off