TERMINAL MANAGER MACKAY at Ampol in Mackay Harbour, Queensland, au

Job Description

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.

We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

About Infrastructure
Ampol has been proudly fuelling Australia since 1900, from humble beginnings, through 120 years of growth and change. We are the operational heart of the business, responsible for the refinement and distribution of petrol and petroleum products. Our operations span the country and working with us will provide you with the opportunity to meet a diverse team of experts who help make Ampol the energy supply chain leader it is today.

This purpose reflects our commitment to delivering value for our customers and our people now, through safe, reliable, and competitive operations. As we look to the future, we will continue to innovate through new energy and fuel solutions to deliver on powering better journeys, today and tomorrow.

About the role

Reporting to the Regional Operations Manager, the Terminal Manager Mackay role will provide leadership and single point accountability for the Terminal Operation to deliver safe, reliable, and efficient operations and ensure safe management of products to meet customer needs.

This role is based at Mackay Terminal and looks after an onsite a team of 3 direct reports, where you can bring your strong leadership experience to empower delivery of results from business plan objectives through a high performing team.

Key responsibilities

• Maintain a safe, reliable, and incident-free operation while ensuring compliance with all company and legislative requirements.

• Lead day-to-day operations, including stock replenishment, shipping, and participation in an on-call roster.

• Deliver high-quality service to customers, partners, and stakeholders across all interactions.

• Support and contribute to strategic infrastructure projects and broader business objectives.

• Manage budgets, assets, and expenditure (OPEX/CAPEX), including reporting and cost control.

• Provide strong leadership and direction, engaging regularly with team members to drive performance and alignment with business goals.

About you:

You are an operations professional with demonstrated success in running operations with a high achievement in health and safety targets. You bring a calm demeanour and able to stay cool in the face of difficult situations. Your commercial skills help you provide robust input into the investment and expense budgets and monitor operations to ensure costs and expenditure are minimised. You thrive as a people leader and bring proven experience in creating a highly motivated and effective and capable operations team through ongoing development and teamwork.

Key stakeholders will be varied across our internal and external operations and we are looking for someone who can foster relationships and put customer service truly at the heart of what we do.

Key skills and experience:

• Demonstrated experience in the petroleum industry or related field

• Proven leadership capability with a track record of developing and leading high-performing teams.

• Knowledge of Relevant OHS laws, environment, trade practices law will be highly desired.

• Strong commitment to safety leadership, risk management, and regulatory compliance.

• Experience in operations, including exposure to ship-to-shore activities, dangerous goods handling, project management, and emergency response.

• Excellent communication - verbal and written to both internal and external stakeholders

• Ability to lead and influence change and effectively collaborate with cross functional groups

• Strong focus on customer services

• Sound judgement to balance safe performance with sound cost management and customer service

• Strong organisational skills ability to prioritise and work in a changing environment with imposed deadlines in a cross functional environment.

• Champion and deliver continuous improvement initiatives.

• Manage and participate in a 24/7 on call roster

Our Benefits

• Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!

• Access to Ampol's Benefits & Recognition platform: providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses.

• We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.

• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.

• Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid)

• BabyCare Package - financial and flexible support for parents transitioning back to work.

• Need some wheels? Novated Lease options are available.

• Invest in your future with the Employee Share Scheme

• Leave Options: We offer wellbeing leave and leave purchasing.

• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.

Want to take your career to the next level? Apply today. Applications close on 27 November 2026

Additional Information

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We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.