Billing Operations Analyst at Amplify in Remote

Billing Operations Analyst Location: Remote - United States A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Accounts Receivable (AR) Billing Analyst will play a key role in the company's financial operations by managing all aspects of the billing cycle. This includes creating and distributing invoices and resolving billing disputes. The ideal candidate will have hands-on experience with NetSuite, a strong understanding of Salesforce, and a high proficiency in Microsoft Excel. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Essential Responsibilities: Generate and issue accurate invoices to customers in a timely manner using NetSuite. Process and apply customer payments, reconcile discrepancies, and support accounts receivable collections aging processes. Work closely with the sales team to maintain billing accuracy, using Salesforce to track customer accounts and sales orders. Reconcile billing data and reports, leveraging advanced Excel functions (e.g., pivot tables, VLOOKUPs) to analyze data and identify trends. Communicate with the accounts receivable collections team to resolve billing inquiries, payment discrepancies, and collections issues. Assist with month-end and year-end close processes, including preparing and analyzing financial reports related to accounts receivable. Collaborate with other departments to improve billing processes and ensure compliance with company policies. Maintain detailed records of tax calculations, exemption certificates, and supporting documentation. Reconcile sales and use tax filings with sales tax charged on customer invoices. Review customer tax exemption certificates and ensure proper documentation is current and valid. Required Qualifications: 2-4 years of experience in an accounts receivable, billing, or similar financial role. A bachelor's degree in Accounting, Finance, or related field is required. Strong analytical and problem-solving skills. Exceptional attention to detail and accuracy. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines. Microsoft Excel: Expert-level proficiency with advanced functions (pivot tables, VLOOKUP, SUMIF, etc.). Ability to handle complex customer accounts and perform reconciliation tasks. Preferred Qualifications: Software Proficiency: NetSuite: Demonstrated experience with NetSuite for billing, invoicing, and reporting is required. Salesforce: Experience with Salesforce, particularly in a user capacity to access customer and sales information is preferred. What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $60,000 - $70,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer.  Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans.  If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required.  As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.