Amazon Content Operations Intern at AMOREPACIFIC in New York, NY

Job Summary

The Amazon Content Operations Intern will support the end‑to‑end management, optimization, and execution of digital content across Amazon product detail pages (PDPs), A+ Content modules, Amazon media placements and Brand Stores for Amorepacific brands. This role is designed for recent graduates and early-career professionals looking to build expertise in eCommerce content strategy, digital merchandising, and customer experience optimization. Working closely with the Content Operations Manager and cross-functional business partners, the intern will take responsibility for managing content workflows, supporting new product launches, optimizing content performance through data and customer insights, and delivering high-quality customer experiences across Amazon. Successful candidates will have the opportunity to gain hands-on ownership of high-impact projects.

Principle Accountabilities

• Assist in day-to-day content operations to ensure accuracy, consistency, and timely updates across Amazon brand assets.
• Manage the upload, publication, and maintenance of PDP imagery, A+ Content modules, media placements, and
• Brand Store assets to support new product launches and ongoing optimization efforts.
• Ensure content aligns with brand guidelines, Amazon policies, and customer experience best practices.
• Partner with the Amazon Content Operations Manager to develop creative briefs and content recommendations for PDP, A+ Content, and Brand Store enhancements.
• Conduct quality assurance audits ahead of seasonal moments, product launches, and promotional events to ensure all content meets brand and platform standards.
• Coordinate with content, marketing, account management, and agency partners to track project timelines, approvals, and deliverables.
• Participate in cross-functional meetings with content, marketing, and account management teams to learn and better workflow processes.
• Analyze SEO performance data and keyword trends using Vendor Central and other tools to inform content optimization strategies and improve product discoverability.
• Evaluate customer reviews, search behavior, and feedback trends to identify opportunities to enhance product content, answer customer questions, and improve conversion.
• Prepare insights, recommendations, and performance summaries for cross-functional stakeholders, helping drive data-informed content decisions.

Key Experience and Skills

• Bachelor's degree in Marketing, Business, Communications, Digital Marketing, Merchandising, or a related field
• Strong interest in eCommerce, digital marketing, content strategy, or retail media.
• Previous internship experience is a plus but not a must
• Exceptional attention to detail with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Experience working collaboratively in team environments, including academic, internship, or extracurricular settings.

AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.