Associate Sales Representative at Amica Insurance in East Hartford, CT

Summary: Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles and also provides home, marine, umbrella, life insurance, and retirement solutions. The Associate Sales Representative will convert inbound calls into new policy growth, build customer relationships, follow up on leads through outbound calls, document sales activities, and complete required continuing education.

Responsibilities:
- Inbound Calls: Answer incoming calls to assist potential and existing clients with their insurance inquiries. Identify and address customer needs with available products
- Outbound Calls: Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales
- Phone Adherence: Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions
- Activity Management: Document all sales activities in a timely and organized manner to ensure appropriate follow-up
- Compliance and Education: Complete required continuing education to remain compliant with industry standards and regulations

Required Qualifications:
- High school diploma or equivalent education required
- Previous customer service and sales experience
- Excellent interpersonal and communication skills
- Computer keyboard and processing skills

Preferred Qualifications:
- Previous insurance background is a plus, but not required

Required Skills: Sales, State Insurance License, Property and Casualty Insurance

Benefits: Medical, dental, vision coverage, short- and long-term disability, and life insurance, Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly., 14 paid holidays observed, 6 days sick time at hire, 6 additional days sick time at 90 days of employment, Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution, Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals, Generous leave programs, including paid parental bonding leave, Student Loan Repayment and Tuition Reimbursement programs, Generous fitness and wellness reimbursement, Employee community involvement, Strong relationships, lifelong friendships, Opportunities for advancement in a successful and growing company, Extensive training will be offered, Work from home may be available up to two days a week once trained to work independently.