Medical Records Specialist /… at Amethyst… · Greensboro

Summary

Amethyst Consulting & Treatment Solutions, PLLC is seeking a detail-oriented and people-focused Medical Records Specialist / Administrative Assistant to join our growing team. As the gatekeeper of our office, this individual will be the first point of contact for our clients and visitors, ensuring a welcoming, organized, and efficient front office environment. This dual-role position blends administrative excellence with medical records management, supporting both daily operations and compliance reporting for our therapy programs.

What You’ll Do

• Perform weekly audits of consumer charts across therapy programs
• Distribute deficiency and compliance reports with clarity and consistency
• Create and maintain QA/QI tools, spreadsheets, templates, and compliance trackers
• Verify client insurance bi-monthly and manage appointment scheduling
• Provide administrative support including mail, filing, correspondence, and special projects
• Maintain accurate client records, update demographic and payer information
• Greet clients and visitors warmly, manage lobby conduct, and uphold a professional front office environment
• Facilitate meetings, transcribe minutes, and assist in office supply management
• Ensure timely confirmation of appointments and notify clients of changes
• Maintain confidentiality and comply with all HIPAA standards and company policies
• Travel locally as needed for training or events

What We’re Looking For

• Education: Associate’s or Bachelor’s Degree required
• Experience:
  • 2+ years of medical records experience in behavioral health or social services
  • 2+ years of administrative experience in a similar setting
• Skills:
  • Typing speed of 55+ wpm
  • Proficiency in Microsoft Word, Excel,
  • Strong verbal and written communication skills
  • Excellent organizational and time-management skills
  • Familiarity with Notenetic EHR (a plus)
  • Advanced knowledge of general office equipment
• Other Requirements:
  • Valid driver’s license preferred
  • CPR/First Aid certification (or willingness to obtain)
  • Required immunizations and TB testing
  • Clean background check and pre-employment drug screening
  • Spanish-speaking candidates strongly preferred

What We Offer:

Amethyst provides a competitive benefits package that includes:

• Comprehensive medical, dental, and vision coverage
• Life insurance and disability insurance
• 401(k) plan
• Personal time off (PTO)
• Paid birthday
• Paid approved trainings and ongoing development
• Discretionary bonuses
• Travel and mileage reimbursement in line with our policies

You’ll be eligible for benefits after completing a 90-day introductory period.

Apply today and take the next step in a career where your care makes a difference!

Please submit your resume and a brief cover letter explaining why you’re interested in this role.