TruChoice - Licensing and Contracting Associate at AmeriLife in Remote

Summary: AmeriLife is a leader in the development, marketing, and distribution of insurance solutions for retirement planning. The Licensing and Contracting Associate is responsible for managing contracting and licensing requests while delivering high-quality service to financial professionals, ensuring compliance with established processes and regulatory standards. Responsibilities: - Respond to and process contracting and licensing requests by applying department knowledge, established practices, and quality standards while meeting service‑level expectations - Deliver proactive, customer‑focused communication and take ownership of requests to ensure timely and accurate resolution - Build and maintain effective relationships with financial professionals by providing education on operational processes, requirements, and changes - Apply and continue to develop knowledge of carrier websites, contracting procedures, products, and commissions - Understand and utilize third‑party vendors such as SureLC and RegEd - Ensure compliance with carrier guidelines, state regulations, and internal policies while using sound judgment to support financial professionals, customers, and TruChoice Required Qualifications: - Working knowledge of carrier specific contracting rules, carrier websites, products, and commission levels - Understanding of state specific requirements such as continuing education, best interest standards, and Anti Money Laundering (AML) - Knowledge of Operations, Insurance, and/or Financial Services - Strong attention to detail, organization, and decision‑making skills - Business acumen and problem‑solving abilities - Ability to adapt to changing priorities in a fast‑paced environment - High level of accountability and ownership - Clear verbal and written communication skills - Customer‑focused mindset with a willingness to learn and grow - Ability to follow standard operating procedures and seek guidance when appropriate - Proficiency with computers and comfort working with digital tools and systems Preferred Qualifications: - Bachelor's or associate degree preferred, or equivalent combination of education and relevant experience - Related experience in contracting, insurance operations, carrier rules, or state regulations is strongly preferred Required Skills: Contracting knowledge, Carrier websites, Insurance operations, State regulations, Continuing education requirements, Anti Money Laundering (AML), SureLC, RegEd, Clear verbal and written communication Benefits: PTO, Medical, Dental, Vision, Retirement savings, Disability insurance, Life insurance