Plumbing Dispatcher at American… · ALLGOOD…

Summary: American Residential Services is the nation’s largest provider of residential HVAC, plumbing, and electrical services. The Plumbing Dispatcher role involves ensuring service technicians are dispatched efficiently, managing call flow, and coordinating scheduling while providing strong communication and local area knowledge to support the field teams. Responsibilities: - Ensure service technicians are dispatched efficiently and customer needs are met promptly - Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day Required Qualifications: - Prior dispatch, scheduling, or call center experience - Proficiency in Microsoft Office and multi-line phone systems - Familiarity with local geography to support route planning - Must report daily to the office (not a remote position) - Flexibility to work assigned shifts and weekend rotations as needed - Must pass background check and drug screening Required Skills: Dispatching, Scheduling, Call center experience, Microsoft Office, Multi-line phone systems, Local geography knowledge Benefits: Weekly pay via direct deposit, Paid training and onboarding, Insurance available after 31 days, Low-cost medical (as low as $5/week), Dental, vision, HSA/FSA, 401(k) with company match, 13 days PTO + 8 paid holidays, Company-paid life insurance, Clean office environment with strong team culture, Career growth within a national service network